CMS certification 051337
Hazel Hawkins Memorial Hospital
911 Sunset Drive, Hollister, CA 95032
CMS does not publish an overall star rating for Hazel Hawkins Memorial Hospital. On all 2 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 2 h 33 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | CA | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 485 visits sampled · US median for EDs of the same volume: 2 h 45 min | 2 h 33 min | 2 h 54 min | 2 h 42 min |
| Median time for psychiatric and mental health patients Lower is better · 18 visits sampled | 4 h 12 min | 4 h 20 min | 4 h 17 min |
| Left before being seen Lower is better · 27,526 patients | 1% | 2% | 2% |
How Hazel Hawkins Memorial Hospital compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Hazel Hawkins Memorial HospitalThis hospital | Not rated | — | 2 h 33 min | No different |
| Kaiser Foundation Hospital-Santa ClaraSame county · Santa Clara | 2/5 | 75% | — | 2 better 1 worse |
| Kaiser Foundation Hospital-San JoseSame county · San Jose | 3/5 | 66% | — | 1 better |
| Good Samaritan HospitalSame county · San Jose | 2/5 | 67% | 2 h 19 min | 1 better 5 worse |
| Santa Clara Valley Medical CenterSame county · San Jose | 2/5 | 70% | 2 h 29 min | 4 better 2 worse |
| Stanford Health CareSame county · Stanford | 5/5 | 83% | 4 h 36 min | 10 better 4 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Unplanned visits after an outpatient colonoscopy 409 cases | No different | 12.8 per 1,000 likely 9.6 per 1,000 – 17.1 per 1,000 | 13 per 1,000 |
| Unplanned visits after outpatient surgery 43 cases | No different | 1 likely 0.7 – 1.4 | — |
12 more measures had too few cases here to report.
Not reported for this hospital
CMS had too few cases here to publish results for deaths, complications, infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Hazel Hawkins Memorial Hospital
Is Hazel Hawkins Memorial Hospital a good hospital?
CMS does not publish an overall star rating for Hazel Hawkins Memorial Hospital. On all 2 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
How long is the wait in the Hazel Hawkins Memorial Hospital emergency room?
Emergency patients spend a median of 2 h 33 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.