CMS certification 100088
Baptist Health Medical Center - Jacksonville
800 Prudential Dr, Jacksonville, FL 32207
Baptist Health Medical Center - Jacksonville has a CMS overall rating of 4 out of 5 stars. 77% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 8 and worse on 3. Emergency patients spend a median of 2 h 49 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 680 completed surveys, 19% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | FL | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 463 visits sampled · US median for EDs of the same volume: 3 h 21 min | 2 h 49 min | 2 h 36 min | 2 h 42 min |
| Median time for psychiatric and mental health patients Lower is better · 13 visits sampled | 5 h 4 min | 3 h 40 min | 4 h 17 min |
| Left before being seen Lower is better · 333,861 patients | 2% | 1% | 2% |
| Stroke symptoms: brain scan read within 45 minutes Higher is better · 12 patients | 50% | 73% | 69% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 119 patients | 59% | 73% | 65% |
How Baptist Health Medical Center - Jacksonville compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Baptist Health Medical Center - JacksonvilleThis hospital | 4/5 | 77% | 2 h 49 min | 8 better 3 worse |
| Shands JacksonvilleSame city | 4/5 | 70% | 3 h 1 min | 2 better |
| Ascension St Vincent's RiversideSame city | 3/5 | 71% | 2 h 42 min | 2 better 1 worse |
| NH JacksonvilleSame city | Not rated | 69% | 2 h 7 min | — |
| Ascension St Vincent's SouthsideSame city | 4/5 | 66% | 2 h 6 min | 2 better 1 worse |
| HCA Florida Memorial HospitalSame city | 2/5 | 62% | 1 h 52 min | 4 better 2 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Jacksonville.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 12,137 cases | Too few cases | 3% | 3.9% |
| Heart attack 615 cases | Too few cases | 10.3% | 11.9% |
| Heart failure 1,390 cases | Too few cases | 9% | 11.1% |
| Pneumonia 1,627 cases | Too few cases | 15.3% | 15.2% |
| Stroke 1,437 cases | Too few cases | 10.2% | 11.9% |
| COPD 378 cases | Too few cases | 6.5% | 8.6% |
| Heart bypass surgery (CABG) 391 cases | Too few cases | 1.8% | 2.4% |
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 1.17 likely 0.98 – 1.36 | 1 |
| After hip or knee replacement 137 cases | Too few cases | 4.2% | 4.1% |
| Deaths after a serious but treatable surgical complication 288 cases | No different | 165.29 per 1,000 likely 132.38 per 1,000 – 198.2 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 20,501 cases | No different | 0.62 per 1,000 likely 0.25 per 1,000 – 0.99 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 24,698 cases | No different | 0.16 per 1,000 likely 0.01 per 1,000 – 0.3 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 25,402 cases | No different | 0.22 per 1,000 likely 0.07 per 1,000 – 0.37 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 6,107 cases | No different | 1.88 per 1,000 likely 0.88 per 1,000 – 2.87 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 2,989 cases | No different | 2.49 per 1,000 likely 1.27 per 1,000 – 3.72 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 2,854 cases | Worse | 14.18 per 1,000 likely 10.48 per 1,000 – 17.88 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 6,567 cases | No different | 4.41 per 1,000 likely 3.08 per 1,000 – 5.73 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 2,929 cases | No different | 5.66 per 1,000 likely 3.27 per 1,000 – 8.05 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 1,490 cases | No different | 1.59 per 1,000 likely 0.26 per 1,000 – 2.92 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 5,191 cases | No different | 0.56 per 1,000 likely 0 per 1,000 – 1.27 per 1,000 | 1.06 per 1,000 |
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | No different | 0.92 likely 0.62 – 1.32 | 1 |
| Urinary tract infections from catheters (CAUTI) | No different | 0.57 likely 0.29 – 1.01 | 1 |
| Surgical site infections after colon surgery | Better | 0.37 likely 0.15 – 0.78 | 1 |
| Surgical site infections after abdominal hysterectomy | No different | 1.84 likely 0.8 – 3.64 | 1 |
| MRSA bloodstream infections | No different | 1.19 likely 0.76 – 1.79 | 1 |
| C. diff intestinal infections | Better | 0.18 likely 0.14 – 0.24 | 1 |
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 1,002 cases | Too few cases | 14.4% | 14.4% |
| Readmitted after heart failure 2,103 cases | Too few cases | 20.6% | 21.3% |
| Readmitted after pneumonia 2,215 cases | Too few cases | 16.8% | 17.3% |
| Readmitted after COPD 620 cases | Too few cases | 18.1% | 20% |
| Readmitted after heart bypass surgery 482 cases | Too few cases | 9.5% | 11% |
| Readmitted after hip or knee replacement 129 cases | Too few cases | 5.8% | 5.8% |
| Days back in hospital after a heart attack 721 cases | Too few cases | 15.1 days per 100 | — |
| Days back in hospital after heart failure 1,639 cases | Too few cases | -11.2 days per 100 | — |
| Days back in hospital after pneumonia 1,755 cases | Too few cases | 9.6 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 1,577 cases | No different | 13.5 per 1,000 likely 10.5 per 1,000 – 17.1 per 1,000 | 13 per 1,000 |
| Hospital admissions during outpatient chemotherapy 914 cases | No different | 11.8 per 100 likely 10.1 per 100 – 13.9 per 100 | 10.7 per 100 |
| ER visits during outpatient chemotherapy 914 cases | No different | 5.7 per 100 likely 4.5 per 100 – 7.2 per 100 | 5.4 per 100 |
| Unplanned visits after outpatient surgery 3,311 cases | No different | 0.9 likely 0.8 – 1 | — |
1 more measure had too few cases here to report.
Clinicians registered at this address
445 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Emergency Medicine | 55 |
| Anesthesiologist Assistant | 42 |
| Registered Nurse | 41 |
| Physical Therapist | 28 |
| Speech-Language Pathologist | 22 |
| Pediatrics | 19 |
| Critical Care Medicine | 18 |
| Anatomic Pathology & Clinical Pathology | 15 |
| Family Medicine | 14 |
| Physician Assistant | 14 |
| Nurse Anesthetist, Certified Registered | 13 |
| Occupational Therapist | 12 |
First 12 alphabetically
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2019 $701,348
- 2020 $1.4M
- 2021 $2.6M
- 2022 $1.9M
- 2023 $1.5M
- 2024 $831,719
- 2025 $1.3M
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Medical devices and supplies on long-term loan | $29,304 | 21 |
| Debt forgiveness | $6,820 | 16 |
| Space rental and facility fees | $5,000 | 2 |
| Gifts | $1,620 | 1 |
| Food and beverage | $53 | 2 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| Merck Sharp & Dohme LLC | $798,923 | 7 |
| Abbvie INC. | $124,679 | 13 |
| Janssen Research & Development, LLC | $57,364 | 5 |
| E.R. Squibb & Sons, L.L.C. | $42,458 | 4 |
| BeiGene, Ltd. | $40,546 | 4 |
| Pfizer INC. | $35,800 | 2 |
| Celgene Corporation | $35,097 | 2 |
| Vektor Medical Inc. | $32,584 | 1 |
Largest research studies funded here, 2025
| Study | Amount |
|---|---|
| A Randomized, Double-Blind, Phase III Study of Pembrolizumab versus Placebo in Combination with Neoadjuvant Chemotherapy and Adjuvant Endocrine Thera… Merck Sharp & Dohme LLC | $755,011 |
| Mirvetuximab Soravtansine With Bevacizumab Versus Bevacizumab as Maintenance in Platinum-sensitive Ovarian, Fallopian Tube, or Peritoneal Cancer (GLO… ABBVIE INC. · NCT05445778 | $115,022 |
| A Phase 2b, Open-Label, Two-cohort Study of Subcutaneous Amivantamab in Combination with Lazertinib as First-Line Treatment, or Subcutaneous Amivanta… Janssen Research & Development, LLC | $57,364 |
| A Phase 1b/2, Randomized, Open-Label Study Investigating the Efficacy and Safety of LBL-007 Plus Tislelizumab in Combination With Bevacizumab Plus Fl… BeiGene, Ltd. · NCT05609370 | $45,516 |
| AN INTERVENTIONAL OPENLABEL RANDOMIZED MULTICENTER PHASE 3 STUDY OF PF07220060 PLUS LETROZOLE COMPARED TO CDK46 INHIBITOR PLUS LETROZOLE IN PARTICIPA… PFIZER INC. | $35,800 |
| A Phase 3, Open-label, Randomized Study to Compare the Efficacy and Safety of Luspatercept (ACE-536) vs Epoetin Alfa for the Treatment of Anemia Due … Celgene Corporation | $35,097 |
| A Phase 3, Open-label, Randomized Study to Compare the Efficacy and Safety of Luspatercept vs Epoetin Alfa for the Treatment of Anemia Due to Revised… E.R. Squibb & Sons, L.L.C. · NCT05949684 | $34,644 |
| Artificial Intelligence Mapping and Ablation of Non-Pulmonary Vein Electrical Drivers of AF Study Vektor Medical Inc. · NCT06935591 | $32,584 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Baptist Health Medical Center - Jacksonville
Is Baptist Health Medical Center - Jacksonville a good hospital?
Baptist Health Medical Center - Jacksonville has a CMS overall rating of 4 out of 5 stars. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 8 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Baptist Health Medical Center - Jacksonville?
77% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 680 completed HCAHPS surveys.
How long is the wait in the Baptist Health Medical Center - Jacksonville emergency room?
Emergency patients spend a median of 2 h 49 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.
Does Baptist Health Medical Center - Jacksonville receive money from drug and device companies?
Drug and device makers reported $1.3M in payments to Baptist Health Medical Center - Jacksonville for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.