CMS certification 100179
HCA Florida Memorial Hospital
3625 University Blvd S, Jacksonville, FL 32216
HCA Florida Memorial Hospital has a CMS overall rating of 2 out of 5 stars. 62% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 24 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 2. Emergency patients spend a median of 1 h 52 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 664 completed surveys, 14% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | FL | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 407 visits sampled · US median for EDs of the same volume: 3 h 21 min | 1 h 52 min | 2 h 36 min | 2 h 42 min |
| Median time for psychiatric and mental health patients Lower is better · 11 visits sampled | 2 h 51 min | 3 h 40 min | 4 h 17 min |
| Left before being seen Lower is better · 88,772 patients | 1% | 1% | 2% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 94 patients | 64% | 73% | 65% |
How HCA Florida Memorial Hospital compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| HCA Florida Memorial HospitalThis hospital | 2/5 | 62% | 1 h 52 min | 4 better 2 worse |
| Ascension St Vincent's SouthsideSame city | 4/5 | 66% | 2 h 6 min | 2 better 1 worse |
| NH JacksonvilleSame city | Not rated | 69% | 2 h 7 min | — |
| Shands JacksonvilleSame city | 4/5 | 70% | 3 h 1 min | 2 better |
| Mayo ClinicSame city | 5/5 | 89% | 3 h 26 min | 11 better 1 worse |
| Baptist Health Medical Center - JacksonvilleSame city | 4/5 | 77% | 2 h 49 min | 8 better 3 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Jacksonville.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 3,561 cases | Too few cases | 3.6% | 3.9% |
| Heart attack 135 cases | Too few cases | 11.9% | 11.9% |
| Heart failure 277 cases | Too few cases | 11.4% | 11.1% |
| Pneumonia 290 cases | Too few cases | 17.3% | 15.2% |
| Stroke 272 cases | Too few cases | 12.6% | 11.9% |
| COPD 80 cases | Too few cases | 11.9% | 8.6% |
| Heart bypass surgery (CABG) 70 cases | Too few cases | 3.3% | 2.4% |
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | Worse | 1.55 likely 1.25 – 1.85 | 1 |
| After hip or knee replacement 66 cases | Too few cases | 3.3% | 4.1% |
| Deaths after a serious but treatable surgical complication 87 cases | No different | 141.74 per 1,000 likely 92.82 per 1,000 – 190.65 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 5,209 cases | No different | 0.45 per 1,000 likely 0 per 1,000 – 1.07 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 6,382 cases | No different | 0.15 per 1,000 likely 0 per 1,000 – 0.35 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 6,624 cases | No different | 0.25 per 1,000 likely 0.05 per 1,000 – 0.44 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 1,588 cases | No different | 1.57 per 1,000 likely 0.15 per 1,000 – 3 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 535 cases | No different | 1.41 per 1,000 likely 0 per 1,000 – 3 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 606 cases | Worse | 36.1 per 1,000 likely 30.06 per 1,000 – 42.15 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 1,610 cases | No different | 3.04 per 1,000 likely 0.99 per 1,000 – 5.09 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 597 cases | No different | 4.21 per 1,000 likely 0.64 per 1,000 – 7.78 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 282 cases | No different | 1.61 per 1,000 likely 0.14 per 1,000 – 3.07 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 1,306 cases | No different | 1.24 per 1,000 likely 0.29 per 1,000 – 2.18 per 1,000 | 1.06 per 1,000 |
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | No different | 0.6 likely 0.26 – 1.18 | 1 |
| Urinary tract infections from catheters (CAUTI) | Better | 0 | 1 |
| Surgical site infections after colon surgery | Better | 0.35 likely 0.09 – 0.95 | 1 |
| MRSA bloodstream infections | Better | 0.26 likely 0.04 – 0.87 | 1 |
| C. diff intestinal infections | Better | 0.01 likely 0 – 0.07 | 1 |
1 more measure had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 277 cases | Too few cases | 14.6% | 14.4% |
| Readmitted after heart failure 616 cases | Too few cases | 19.6% | 21.3% |
| Readmitted after pneumonia 526 cases | Too few cases | 16.6% | 17.3% |
| Readmitted after COPD 227 cases | Too few cases | 21.8% | 20% |
| Readmitted after heart bypass surgery 110 cases | Too few cases | 13.6% | 11% |
| Readmitted after hip or knee replacement 53 cases | Too few cases | 6.1% | 5.8% |
| Days back in hospital after a heart attack 137 cases | Too few cases | -4 days per 100 | — |
| Days back in hospital after heart failure 319 cases | Too few cases | -45.3 days per 100 | — |
| Days back in hospital after pneumonia 303 cases | Too few cases | 44.7 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 248 cases | No different | 12.3 per 1,000 likely 9.2 per 1,000 – 16.4 per 1,000 | 13 per 1,000 |
| Unplanned visits after outpatient surgery 237 cases | No different | 0.9 likely 0.7 – 1.3 | — |
3 more measures had too few cases here to report.
Clinicians registered at this address
160 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Nurse Anesthetist, Certified Registered | 29 |
| Emergency Medicine | 22 |
| Anesthesiology | 21 |
| Physician Assistant | 10 |
| Family | 8 |
| Family Medicine | 6 |
| Internal Medicine | 6 |
| Emergency Medical Services | 5 |
| Anatomic Pathology & Clinical Pathology | 4 |
| Critical Care Medicine | 3 |
| Nurse Practitioner | 3 |
| Obstetrics & Gynecology | 3 |
First 12 alphabetically
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2019 $27,106
- 2020 $9,753
- 2021 $24,494
- 2022 $552
- 2023 $4,610
- 2024 $10,787
- 2025 $65,141
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Medical devices and supplies on long-term loan | $31,597 | 2 |
| Debt forgiveness | $15,447 | 6 |
| Gifts | $1,295 | 1 |
| Space rental and facility fees | $1,000 | 1 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| Linvatec Corporation | $17,847 | 1 |
| Endovascular Engineering Inc. | $15,802 | 5 |
| Stryker Corporation | $14,631 | 4 |
| AngioDynamics, Inc. | $13,750 | 1 |
| Scientia Vascular | $1,295 | 1 |
| Janssen Biotech, Inc. | $1,000 | 1 |
| Aesculap, Inc. | $791 | 1 |
| Zimmer Biomet Holdings, Inc. | $25 | 1 |
Largest research studies funded here, 2025
| Study | Amount |
|---|---|
| Engulf Endovascular Engineering Inc. | $15,802 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about HCA Florida Memorial Hospital
Is HCA Florida Memorial Hospital a good hospital?
HCA Florida Memorial Hospital has a CMS overall rating of 2 out of 5 stars. Of the 24 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend HCA Florida Memorial Hospital?
62% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 664 completed HCAHPS surveys.
How long is the wait in the HCA Florida Memorial Hospital emergency room?
Emergency patients spend a median of 1 h 52 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.
Does HCA Florida Memorial Hospital receive money from drug and device companies?
Drug and device makers reported $65,141 in payments to HCA Florida Memorial Hospital for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.