USCareCheck

CMS certification 220083

Beth Israel Deaconess Hospital - Needham

148 Chestnut Street, Needham, MA 02494

Acute Care Hospitals Emergency services

Beth Israel Deaconess Hospital - Needham has a CMS overall rating of 5 out of 5 stars. 70% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 18 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 2. Emergency patients spend a median of 3 h 16 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 70% US average 71%
Patient survey rating 3/5 712 completed surveys
Compared with the nation 2 worse 3 better of 18 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 712 completed surveys, 28% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
70%
MA 70% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
68%
MA 68% · US 72% · 3 of 5 stars
Nurses always communicated well
79%
MA 79% · US 80% · 4 of 5 stars
Doctors always communicated well
80%
MA 79% · US 80% · 4 of 5 stars
Staff always explained new medicines
58%
MA 61% · US 62% · 2 of 5 stars
Given information about recovering at home
87%
MA 87% · US 86% · 4 of 5 stars
Room was always clean
63%
MA 70% · US 74% · 3 of 5 stars
Always quiet at night
45%
MA 48% · US 60% · 2 of 5 stars

This hospital Massachusetts average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital MA US
Median time in the emergency department before leaving Lower is better · 337 visits sampled · US median for EDs of the same volume: 2 h 45 min 3 h 16 min 3 h 34 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 32 visits sampled 3 h 50 min 5 h 38 min 4 h 17 min
Left before being seen Lower is better · 22,849 patients 1% 4% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 39 patients 64% 70% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 347 patients 31% 56% 65%

How Beth Israel Deaconess Hospital - Needham compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Beth Israel Deaconess Hospital - NeedhamThis hospital5/570%3 h 16 min3 better 2 worse
South Shore HospitalSame county · South Weymouth2/568%3 h 53 min3 better 5 worse
Beth Israel Deaconess Hospital - MiltonSame county · Milton4/568%3 h 38 min5 better 3 worse
Newton-Wellesley HospitalSame ZIP area · Newton5/579%4 h 25 min7 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,829 cases Too few cases 2.9% 3.9%
Heart failure 491 cases Too few cases 8% 11.1%
Pneumonia 716 cases Too few cases 9.5% 15.2%
Stroke 150 cases Too few cases 10% 11.9%
COPD 100 cases Too few cases 7.8% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

8 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.88 likely 0.46 – 1.3 1
Pressure ulcers (bed sores) 3,674 cases No different 0.25 per 1,000 likely 0 per 1,000 – 1.1 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 4,910 cases No different 0.18 per 1,000 likely 0 per 1,000 – 0.4 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 4,857 cases No different 0.31 per 1,000 likely 0.11 per 1,000 – 0.51 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 369 cases No different 2.48 per 1,000 likely 0.81 per 1,000 – 4.15 per 1,000 2.34 per 1,000
Blood clots in the lungs or legs after surgery 390 cases No different 3.36 per 1,000 likely 0.94 per 1,000 – 5.77 per 1,000 3.52 per 1,000
Surgical wound splitting open 111 cases No different 1.71 per 1,000 likely 0.2 per 1,000 – 3.22 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 408 cases No different 0.97 per 1,000 likely 0 per 1,000 – 2.01 per 1,000 1.06 per 1,000

5 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

5 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.52 likely 0.03 – 2.58 1
Urinary tract infections from catheters (CAUTI) No different 1.18 likely 0.2 – 3.91 1
Surgical site infections after colon surgery No different 0.6 likely 0.03 – 2.96 1
MRSA bloodstream infections No different 0 1
C. diff intestinal infections No different 0.64 likely 0.24 – 1.42 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 517 cases Too few cases 23.2% 21.3%
Readmitted after pneumonia 740 cases Too few cases 19.2% 17.3%
Readmitted after COPD 107 cases Too few cases 19.1% 20%
Days back in hospital after heart failure 547 cases Too few cases 22 days per 100 —
Days back in hospital after pneumonia 768 cases Too few cases 4.4 days per 100 —
Unplanned visits after an outpatient colonoscopy 2,584 cases No different 13 per 1,000 likely 10.3 per 1,000 – 16.4 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 619 cases No different 1 likely 0.8 – 1.3 —

7 more measures had too few cases here to report.

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2021 total $1,025 general $1,025 · research $0
All years, 2019–2021 $33,413 19 reported payments
  • 2019 $32,325
  • 2020 $63
  • 2021 $1,025

General payments Research payments

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Beth Israel Deaconess Hospital - Needham

Is Beth Israel Deaconess Hospital - Needham a good hospital?

Beth Israel Deaconess Hospital - Needham has a CMS overall rating of 5 out of 5 stars. Of the 18 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Beth Israel Deaconess Hospital - Needham?

70% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 712 completed HCAHPS surveys.

How long is the wait in the Beth Israel Deaconess Hospital - Needham emergency room?

Emergency patients spend a median of 3 h 16 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Beth Israel Deaconess Hospital - Needham receive money from drug and device companies?

Drug and device makers reported $1,025 in payments to Beth Israel Deaconess Hospital - Needham for 2021, under the federal Open Payments program. A payment on its own does not show a conflict of interest.