USCareCheck

CMS certification 220100

South Shore Hospital

55 Fogg Road, South Weymouth, MA 02190

Acute Care Hospitals Emergency services Birthing-friendly

South Shore Hospital has a CMS overall rating of 2 out of 5 stars. 68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 5. Emergency patients spend a median of 3 h 53 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 68% US average 71%
Patient survey rating 3/5 888 completed surveys
Compared with the nation 5 worse 3 better of 23 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 888 completed surveys, 22% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
68%
MA 70% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
65%
MA 68% · US 72% · 3 of 5 stars
Nurses always communicated well
79%
MA 79% · US 80% · 4 of 5 stars
Doctors always communicated well
77%
MA 79% · US 80% · 3 of 5 stars
Staff always explained new medicines
62%
MA 61% · US 62% · 3 of 5 stars
Given information about recovering at home
89%
MA 87% · US 86% · 4 of 5 stars
Room was always clean
64%
MA 70% · US 74% · 3 of 5 stars
Always quiet at night
42%
MA 48% · US 60% · 2 of 5 stars

This hospital Massachusetts average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital MA US
Median time in the emergency department before leaving Lower is better · 361 visits sampled · US median for EDs of the same volume: 3 h 21 min 3 h 53 min 3 h 34 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 35 visits sampled 5 h 32 min 5 h 38 min 4 h 17 min
Left before being seen Lower is better · 125,456 patients 2% 4% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 34 patients 53% 70% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 165 patients 56% 56% 65%

How South Shore Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
South Shore HospitalThis hospital2/568%3 h 53 min3 better 5 worse
Beth Israel Deaconess Hospital - MiltonSame county · Milton4/568%3 h 38 min5 better 3 worse
Beth Israel Deaconess Hospital - NeedhamSame county · Needham5/570%3 h 16 min3 better 2 worse
Melrosewakefield HealthcareSame ZIP area · Melrose3/564%3 h 10 min1 better 3 worse
Cambridge Health AllianceSame ZIP area · Cambridge3/565%2 h 33 min2 better
Mount Auburn HospitalSame ZIP area · Cambridge4/575%3 h 25 min1 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 8,401 cases Too few cases 3.6% 3.9%
Heart attack 453 cases Too few cases 11.2% 11.9%
Heart failure 1,612 cases Too few cases 9.5% 11.1%
Pneumonia 1,924 cases Too few cases 14.7% 15.2%
Stroke 613 cases Too few cases 12.3% 11.9%
COPD 607 cases Too few cases 6.5% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.21 likely 0.95 – 1.47 1
After hip or knee replacement 196 cases Too few cases 6% 4.1%
Deaths after a serious but treatable surgical complication 205 cases No different 198.78 per 1,000 likely 156.57 per 1,000 – 241 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 15,945 cases No different 0.84 per 1,000 likely 0.38 per 1,000 – 1.29 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 22,331 cases No different 0.24 per 1,000 likely 0.08 per 1,000 – 0.41 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 22,077 cases No different 0.32 per 1,000 likely 0.16 per 1,000 – 0.48 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 3,150 cases No different 3.07 per 1,000 likely 1.79 per 1,000 – 4.34 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 866 cases No different 1.26 per 1,000 likely 0 per 1,000 – 2.76 per 1,000 1.67 per 1,000
Breathing failure after surgery 790 cases No different 11.19 per 1,000 likely 5.39 per 1,000 – 16.99 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 3,352 cases No different 4.44 per 1,000 likely 2.74 per 1,000 – 6.14 per 1,000 3.52 per 1,000
Sepsis after surgery 818 cases No different 6.49 per 1,000 likely 3.16 per 1,000 – 9.82 per 1,000 5.27 per 1,000
Surgical wound splitting open 619 cases No different 2.01 per 1,000 likely 0.63 per 1,000 – 3.4 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 3,172 cases No different 1.46 per 1,000 likely 0.63 per 1,000 – 2.29 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Better 0.25 likely 0.06 – 0.68 1
Urinary tract infections from catheters (CAUTI) No different 0.68 likely 0.32 – 1.29 1
Surgical site infections after colon surgery No different 1.41 likely 0.69 – 2.58 1
MRSA bloodstream infections No different 0.56 likely 0.18 – 1.36 1
C. diff intestinal infections Better 0.26 likely 0.16 – 0.4 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 407 cases Too few cases 16.1% 14.4%
Readmitted after heart failure 1,802 cases Too few cases 23% 21.3%
Readmitted after pneumonia 2,027 cases Too few cases 19% 17.3%
Readmitted after COPD 735 cases Too few cases 21.3% 20%
Readmitted after hip or knee replacement 191 cases Too few cases 5.2% 5.8%
Days back in hospital after a heart attack 384 cases Too few cases 31.1 days per 100 —
Days back in hospital after heart failure 1,833 cases Too few cases 6.3 days per 100 —
Days back in hospital after pneumonia 1,990 cases Too few cases 11 days per 100 —
Unplanned visits after an outpatient colonoscopy 1,414 cases No different 12.4 per 1,000 likely 9.7 per 1,000 – 15.8 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 28 cases No different 10.8 per 100 likely 7.2 per 100 – 15.9 per 100 10.7 per 100
ER visits during outpatient chemotherapy 28 cases No different 5.3 per 100 likely 3.4 per 100 – 8.3 per 100 5.4 per 100
Unplanned visits after outpatient surgery 1,563 cases No different 0.9 likely 0.7 – 1.1 —

2 more measures had too few cases here to report.

Clinicians registered at this address

386 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 94 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Diagnostic Radiology 37
Physician Assistant 36
Internal Medicine 29
Emergency Medicine 28
Nurse Anesthetist, Certified Registered 25
Registered Nurse 23
Clinical 15
Dietitian, Registered 15
Pediatrics 15
Anesthesiology 9
Mental Health 9
Advanced Practice Midwife 8

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about South Shore Hospital

Is South Shore Hospital a good hospital?

South Shore Hospital has a CMS overall rating of 2 out of 5 stars. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 5. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend South Shore Hospital?

68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 888 completed HCAHPS surveys.

How long is the wait in the South Shore Hospital emergency room?

Emergency patients spend a median of 3 h 53 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.