USCareCheck

CMS certification 310022

West Jersey Hospital

100 Bowman Drive, Voorhees, NJ 08043

Acute Care Hospitals Emergency services Birthing-friendly

West Jersey Hospital has a CMS overall rating of 3 out of 5 stars. 70% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 5 and worse on 3. Emergency patients spend a median of 2 h 25 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 70% US average 71%
Patient survey rating 3/5 454 completed surveys
Compared with the nation 3 worse 5 better of 23 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 454 completed surveys, 19% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
70%
NJ 65% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
68%
NJ 65% · US 72% · 3 of 5 stars
Nurses always communicated well
78%
NJ 76% · US 80% · 3 of 5 stars
Doctors always communicated well
74%
NJ 75% · US 80% · 2 of 5 stars
Staff always explained new medicines
55%
NJ 58% · US 62% · 2 of 5 stars
Given information about recovering at home
84%
NJ 83% · US 86% · 3 of 5 stars
Room was always clean
67%
NJ 69% · US 74% · 3 of 5 stars
Always quiet at night
52%
NJ 49% · US 60% · 3 of 5 stars

This hospital New Jersey average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NJ US
Median time in the emergency department before leaving Lower is better · 433 visits sampled · US median for EDs of the same volume: 3 h 21 min 2 h 25 min 3 h 6 min 2 h 42 min
Left before being seen Lower is better · 128,682 patients 2% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 33 patients 70% 73% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 1,230 patients 79% 73% 65%

How West Jersey Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
West Jersey HospitalThis hospital3/570%2 h 25 min5 better 3 worse
Jefferson Stratford HospitalSame county · Stratford2/564%3 h 35 min2 better 4 worse
Cooper University HospitalSame county · Camden2/569%3 h 25 min2 better 4 worse
Virtua Our Lady of Lourdes HospitalSame county · Camden2/559%2 h 48 min1 better 1 worse
Virtua Willingboro HospitalSame ZIP area · Willingboro3/557%2 h 58 min2 better
Southern Ocean Medical CenterSame ZIP area · Manahawkin4/563%2 h 43 min2 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 7,170 cases Too few cases 4.3% 3.9%
Heart attack 266 cases Too few cases 13.2% 11.9%
Heart failure 1,147 cases Too few cases 10.6% 11.1%
Pneumonia 1,495 cases Too few cases 15.9% 15.2%
Stroke 406 cases Too few cases 12.9% 11.9%
COPD 473 cases Too few cases 9.3% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.04 likely 0.76 – 1.32 1
After hip or knee replacement 168 cases Too few cases 5% 4.1%
Deaths after a serious but treatable surgical complication 94 cases No different 173.77 per 1,000 likely 123.04 per 1,000 – 224.51 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 14,007 cases No different 0.18 per 1,000 likely 0 per 1,000 – 0.66 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 16,567 cases No different 0.12 per 1,000 likely 0 per 1,000 – 0.3 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 16,781 cases No different 0.28 per 1,000 likely 0.11 per 1,000 – 0.45 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 2,480 cases No different 2.65 per 1,000 likely 1.29 per 1,000 – 4 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 652 cases No different 2.18 per 1,000 likely 0.6 per 1,000 – 3.76 per 1,000 1.67 per 1,000
Breathing failure after surgery 623 cases No different 15.06 per 1,000 likely 8.48 per 1,000 – 21.64 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 2,398 cases No different 3.34 per 1,000 likely 1.53 per 1,000 – 5.15 per 1,000 3.52 per 1,000
Sepsis after surgery 451 cases No different 6.06 per 1,000 likely 2.51 per 1,000 – 9.6 per 1,000 5.27 per 1,000
Surgical wound splitting open 769 cases No different 1.43 per 1,000 likely 0.05 per 1,000 – 2.82 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 2,993 cases No different 0.9 per 1,000 likely 0.09 per 1,000 – 1.71 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

4 better than the nation 2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Better 0.27 likely 0.09 – 0.65 1
Urinary tract infections from catheters (CAUTI) Better 0.37 likely 0.15 – 0.77 1
Surgical site infections after colon surgery No different 0.72 likely 0.33 – 1.36 1
Surgical site infections after abdominal hysterectomy No different 0.73 likely 0.18 – 1.97 1
MRSA bloodstream infections Better 0.11 likely 0.01 – 0.56 1
C. diff intestinal infections Better 0.15 likely 0.08 – 0.27 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 255 cases Too few cases 14.7% 14.4%
Readmitted after heart failure 1,501 cases Too few cases 23.4% 21.3%
Readmitted after pneumonia 1,846 cases Too few cases 18% 17.3%
Readmitted after COPD 699 cases Too few cases 20.1% 20%
Readmitted after hip or knee replacement 162 cases Too few cases 6.2% 5.8%
Days back in hospital after a heart attack 201 cases Too few cases -5.6 days per 100 —
Days back in hospital after heart failure 1,268 cases Too few cases 38.5 days per 100 —
Days back in hospital after pneumonia 1,480 cases Too few cases 14.4 days per 100 —
Unplanned visits after an outpatient colonoscopy 394 cases No different 12.1 per 1,000 likely 9.1 per 1,000 – 16.1 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 1,291 cases No different 0.9 likely 0.7 – 1.1 —

4 more measures had too few cases here to report.

Clinicians registered at this address

187 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 10 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Hospitalist 28
Nurse Anesthetist, Certified Registered 24
Anesthesiology 19
Obstetrics & Gynecology 12
Pediatrics 11
Emergency Medicine 10
Neonatal-Perinatal Medicine 9
Maternal & Fetal Medicine 8
Acute Care 7
Internal Medicine 7
Physician Assistant 6
Advanced Practice Midwife 4

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $31,271 general $2,983 · research $28,288
All years, 2019–2025 $143,690 35 reported payments
Studies funded, 2025 1 4 companies paid in total
  • 2019 $2,175
  • 2020 $19,012
  • 2021 $3,972
  • 2022 $398
  • 2023 $4,593
  • 2024 $82,268
  • 2025 $31,271

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Medical devices and supplies on long-term loan $2,959 2
Debt forgiveness $24 1

Largest paying companies, 2025

Company Amount Payments
Cagent Vascular INC $28,288 3
Linvatec Corporation $2,945 1
Bio-Rad Laboratories, Inc. $24 1
Stryker Corporation $14 1

Largest research studies funded here, 2025

Study Amount
POINT FORCE Registry Cagent Vascular INC $28,288

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about West Jersey Hospital

Is West Jersey Hospital a good hospital?

West Jersey Hospital has a CMS overall rating of 3 out of 5 stars. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 5 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend West Jersey Hospital?

70% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 454 completed HCAHPS surveys.

How long is the wait in the West Jersey Hospital emergency room?

Emergency patients spend a median of 2 h 25 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does West Jersey Hospital receive money from drug and device companies?

Drug and device makers reported $31,271 in payments to West Jersey Hospital for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.