USCareCheck

CMS certification 330180

Samaritan Hospital of Troy, New York

2215 Burdett Avenue, Troy, NY 12180

Acute Care Hospitals Emergency services Birthing-friendly

Samaritan Hospital of Troy, New York has a CMS overall rating of 3 out of 5 stars. 65% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 22 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on none. Emergency patients spend a median of 3 h 48 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 65% US average 71%
Patient survey rating 3/5 506 completed surveys
Compared with the nation 0 worse 3 better of 22 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 506 completed surveys, 19% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
65%
NY 67% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
65%
NY 66% · US 72% · 3 of 5 stars
Nurses always communicated well
78%
NY 77% · US 80% · 3 of 5 stars
Doctors always communicated well
75%
NY 77% · US 80% · 2 of 5 stars
Staff always explained new medicines
59%
NY 59% · US 62% · 2 of 5 stars
Given information about recovering at home
83%
NY 85% · US 86% · 3 of 5 stars
Room was always clean
55%
NY 69% · US 74% · 1 of 5 stars
Always quiet at night
51%
NY 49% · US 60% · 3 of 5 stars

This hospital New York average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NY US
Median time in the emergency department before leaving Lower is better · 372 visits sampled · US median for EDs of the same volume: 3 h 22 min 3 h 48 min 3 h 14 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 31 visits sampled 6 h 15 min 4 h 54 min 4 h 17 min
Left before being seen Lower is better · 48,993 patients 4% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 36 patients 72% 67% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 117 patients 68% 60% 65%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,342 cases Too few cases 4.5% 3.9%
Heart attack 134 cases Too few cases 12.1% 11.9%
Heart failure 341 cases Too few cases 10.6% 11.1%
Pneumonia 409 cases Too few cases 13.1% 15.2%
Stroke 224 cases Too few cases 16.1% 11.9%
COPD 90 cases Too few cases 9.7% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.94 likely 0.56 – 1.31 1
Deaths after a serious but treatable surgical complication 40 cases No different 168.74 per 1,000 likely 104.98 per 1,000 – 232.5 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 3,627 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.98 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 4,244 cases No different 0.24 per 1,000 likely 0.02 per 1,000 – 0.46 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 4,311 cases No different 0.31 per 1,000 likely 0.11 per 1,000 – 0.52 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 641 cases No different 2.21 per 1,000 likely 0.63 per 1,000 – 3.8 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 177 cases No different 1.62 per 1,000 likely 0 per 1,000 – 3.33 per 1,000 1.67 per 1,000
Breathing failure after surgery 181 cases No different 13.31 per 1,000 likely 4.58 per 1,000 – 22.03 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 663 cases No different 3.02 per 1,000 likely 0.73 per 1,000 – 5.31 per 1,000 3.52 per 1,000
Sepsis after surgery 168 cases No different 4.67 per 1,000 likely 0.57 per 1,000 – 8.77 per 1,000 5.27 per 1,000
Surgical wound splitting open 188 cases No different 1.61 per 1,000 likely 0.15 per 1,000 – 3.08 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 694 cases No different 0.9 per 1,000 likely 0 per 1,000 – 1.91 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.81 likely 0.26 – 1.96 1
Urinary tract infections from catheters (CAUTI) No different 0.79 likely 0.32 – 1.65 1
Surgical site infections after colon surgery No different 0.53 likely 0.03 – 2.61 1
MRSA bloodstream infections No different 0.51 likely 0.03 – 2.49 1
C. diff intestinal infections Better 0.49 likely 0.23 – 0.93 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 220 cases Too few cases 14.2% 14.4%
Readmitted after heart failure 650 cases Too few cases 22.3% 21.3%
Readmitted after pneumonia 622 cases Too few cases 16.9% 17.3%
Readmitted after COPD 260 cases Too few cases 17.6% 20%
Days back in hospital after a heart attack 113 cases Too few cases -15.6 days per 100 —
Days back in hospital after heart failure 368 cases Too few cases 20.5 days per 100 —
Days back in hospital after pneumonia 417 cases Too few cases 23.1 days per 100 —
Unplanned visits after an outpatient colonoscopy 1,868 cases No different 12.4 per 1,000 likely 9.7 per 1,000 – 16.1 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 73 cases No different 12 per 100 likely 8.7 per 100 – 16.2 per 100 10.7 per 100
ER visits during outpatient chemotherapy 73 cases No different 5.4 per 100 likely 3.6 per 100 – 8.1 per 100 5.4 per 100
Unplanned visits after outpatient surgery 276 cases No different 0.9 likely 0.7 – 1.2 —

3 more measures had too few cases here to report.

Clinicians registered at this address

212 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 21
Physician Assistant 21
Social Worker 19
Family 15
Psychiatry 15
Anesthesiology 12
Hospitalist 12
Nurse Anesthetist, Certified Registered 12
Psychiatric/Mental Health 12
Pharmacist 11
Emergency Medicine 8
Mental Health 8

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Samaritan Hospital of Troy, New York

Is Samaritan Hospital of Troy, New York a good hospital?

Samaritan Hospital of Troy, New York has a CMS overall rating of 3 out of 5 stars. Of the 22 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Samaritan Hospital of Troy, New York?

65% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 506 completed HCAHPS surveys.

How long is the wait in the Samaritan Hospital of Troy, New York emergency room?

Emergency patients spend a median of 3 h 48 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 4% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.