USCareCheck

CMS certification 330184

Montefiore New Rochelle Hospital

16 Guion Place, New Rochelle, NY 10802

Acute Care Hospitals Emergency services Birthing-friendly

Montefiore New Rochelle Hospital has a CMS overall rating of 1 out of 5 stars. 60% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 19 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 3. Emergency patients spend a median of 2 h 58 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 1/5 CMS summary of quality measures
Would definitely recommend 60% US average 71%
Patient survey rating 2/5 509 completed surveys
Compared with the nation 3 worse 1 better of 19 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 509 completed surveys, 18% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
60%
NY 67% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
58%
NY 66% · US 72% · 2 of 5 stars
Nurses always communicated well
74%
NY 77% · US 80% · 2 of 5 stars
Doctors always communicated well
76%
NY 77% · US 80% · 3 of 5 stars
Staff always explained new medicines
58%
NY 59% · US 62% · 2 of 5 stars
Given information about recovering at home
81%
NY 85% · US 86% · 2 of 5 stars
Room was always clean
70%
NY 69% · US 74% · 3 of 5 stars
Always quiet at night
55%
NY 49% · US 60% · 3 of 5 stars

This hospital New York average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NY US
Median time in the emergency department before leaving Lower is better · 397 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 58 min 3 h 14 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 20 visits sampled 4 h 39 min 4 h 54 min 4 h 17 min
Left before being seen Lower is better · 38,845 patients 1% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 103 patients 57% 60% 65%

How Montefiore New Rochelle Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Montefiore New Rochelle HospitalThis hospital1/560%2 h 58 min1 better 3 worse
St John's Riverside HospitalSame county · Yonkers3/566%3 h 38 min2 better 3 worse
St Joseph's Medical CenterSame county · Yonkers1/546%3 h 21 min2 worse
White Plains Hospital CenterSame county · White Plains5/576%2 h 47 min6 better 2 worse
Westchester Medical CenterSame county · Valhalla2/560%3 h 55 min4 better 3 worse
Phelps HospitalSame county · Sleepy Hollow4/572%3 h 22 min2 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,575 cases Too few cases 3.4% 3.9%
Heart attack 28 cases Too few cases 13.3% 11.9%
Heart failure 134 cases Too few cases 10.5% 11.1%
Pneumonia 218 cases Too few cases 17.6% 15.2%
Stroke 112 cases Too few cases 11% 11.9%
COPD 72 cases Too few cases 8.3% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.94 likely 0.53 – 1.35 1
After hip or knee replacement 362 cases Too few cases 2.6% 4.1%
Pressure ulcers (bed sores) 2,739 cases No different 0.53 per 1,000 likely 0 per 1,000 – 1.36 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 3,049 cases No different 0.24 per 1,000 likely 0.02 per 1,000 – 0.47 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 3,134 cases No different 0.24 per 1,000 likely 0.04 per 1,000 – 0.45 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 407 cases No different 2.18 per 1,000 likely 0.5 per 1,000 – 3.86 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 216 cases No different 1.66 per 1,000 likely 0 per 1,000 – 3.38 per 1,000 1.67 per 1,000
Breathing failure after surgery 225 cases No different 8.54 per 1,000 likely 0 per 1,000 – 18.25 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 410 cases No different 2.95 per 1,000 likely 0.52 per 1,000 – 5.38 per 1,000 3.52 per 1,000
Sepsis after surgery 217 cases No different 5.88 per 1,000 likely 1.64 per 1,000 – 10.11 per 1,000 5.27 per 1,000
Surgical wound splitting open 51 cases No different 1.74 per 1,000 likely 0.22 per 1,000 – 3.27 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 302 cases No different 0.99 per 1,000 likely 0 per 1,000 – 2.05 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 1.31 likely 0.22 – 4.32 1
Urinary tract infections from catheters (CAUTI) No different 0.47 likely 0.02 – 2.33 1
MRSA bloodstream infections No different 0.86 likely 0.04 – 4.22 1
C. diff intestinal infections Better 0.33 likely 0.13 – 0.69 1

2 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 232 cases Too few cases 23.5% 21.3%
Readmitted after pneumonia 279 cases Too few cases 16.6% 17.3%
Readmitted after COPD 96 cases Too few cases 20.4% 20%
Readmitted after hip or knee replacement 411 cases Too few cases 4.7% 5.8%
Days back in hospital after heart failure 144 cases Too few cases 22.3 days per 100 —
Days back in hospital after pneumonia 209 cases Too few cases 41 days per 100 —
Unplanned visits after an outpatient colonoscopy 696 cases No different 11.4 per 1,000 likely 8.6 per 1,000 – 15.1 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 141 cases No different 0.9 likely 0.7 – 1.3 —

6 more measures had too few cases here to report.

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $1,049 general $1,049 · research $0
All years, 2019–2025 $127,599 19 reported payments
  • 2019 $2,119
  • 2020 $84,127
  • 2021 $18,690
  • 2022 $17,109
  • 2023 $1,239
  • 2024 $3,268
  • 2025 $1,049

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Medical devices and supplies on long-term loan $779 1
Debt forgiveness $270 1

Largest paying companies, 2025

Company Amount Payments
Fisher & Paykel Healthcare Inc $779 1
Zimmer Biomet Holdings, Inc. $270 1

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Montefiore New Rochelle Hospital

Is Montefiore New Rochelle Hospital a good hospital?

Montefiore New Rochelle Hospital has a CMS overall rating of 1 out of 5 stars. Of the 19 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Montefiore New Rochelle Hospital?

60% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 509 completed HCAHPS surveys.

How long is the wait in the Montefiore New Rochelle Hospital emergency room?

Emergency patients spend a median of 2 h 58 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Montefiore New Rochelle Hospital receive money from drug and device companies?

Drug and device makers reported $1,049 in payments to Montefiore New Rochelle Hospital for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.