USCareCheck

CMS certification 330218

Oswego Hospital

110 West Sixth Street, Oswego, NY 13069

Acute Care Hospitals Emergency services

Oswego Hospital has a CMS overall rating of 3 out of 5 stars. 70% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 2. Emergency patients spend a median of 3 h 24 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 70% US average 71%
Patient survey rating 4/5 395 completed surveys
Compared with the nation 2 worse 2 better of 13 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 395 completed surveys, 21% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
70%
NY 67% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
73%
NY 66% · US 72% · 4 of 5 stars
Nurses always communicated well
82%
NY 77% · US 80% · 4 of 5 stars
Doctors always communicated well
84%
NY 77% · US 80% · 4 of 5 stars
Staff always explained new medicines
60%
NY 59% · US 62% · 3 of 5 stars
Given information about recovering at home
91%
NY 85% · US 86% · 4 of 5 stars
Room was always clean
77%
NY 69% · US 74% · 4 of 5 stars
Always quiet at night
59%
NY 49% · US 60% · 4 of 5 stars

This hospital New York average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NY US
Median time in the emergency department before leaving Lower is better · 409 visits sampled · US median for EDs of the same volume: 2 h 45 min 3 h 24 min 3 h 14 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 31 visits sampled 4 h 23 min 4 h 54 min 4 h 17 min
Left before being seen Lower is better · 26,928 patients 8% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 441 patients 50% 60% 65%

How Oswego Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Oswego HospitalThis hospital3/570%3 h 24 min2 better 2 worse
Guthrie Cortland Regional Medical CenterSame ZIP area · Cortland3/554%3 h 2 min2 better 2 worse
Auburn Community HospitalSame ZIP area · Auburn2/550%3 h 44 min1 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 959 cases Too few cases 4.4% 3.9%
Heart failure 126 cases Too few cases 13% 11.1%
Pneumonia 238 cases Too few cases 18.1% 15.2%
COPD 41 cases Too few cases 7% 8.6%

3 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

7 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.25 likely 0.78 – 1.71 1
Pressure ulcers (bed sores) 1,158 cases No different 1.46 per 1,000 likely 0.34 per 1,000 – 2.57 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,523 cases No different 0.27 per 1,000 likely 0.04 per 1,000 – 0.5 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,525 cases No different 0.35 per 1,000 likely 0.13 per 1,000 – 0.56 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 121 cases No different 2.29 per 1,000 likely 0.57 per 1,000 – 4.01 per 1,000 2.34 per 1,000
Blood clots in the lungs or legs after surgery 120 cases No different 3.34 per 1,000 likely 0.75 per 1,000 – 5.92 per 1,000 3.52 per 1,000
Accidental cut or tear during abdominal surgery 178 cases No different 1.04 per 1,000 likely 0 per 1,000 – 2.12 per 1,000 1.06 per 1,000

6 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 1 no different
Measure CMS comparison This hospital National
Urinary tract infections from catheters (CAUTI) No different 0 1
C. diff intestinal infections Better 0.16 likely 0.01 – 0.79 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 206 cases Too few cases 22.1% 21.3%
Readmitted after pneumonia 458 cases Too few cases 18.6% 17.3%
Readmitted after COPD 125 cases Too few cases 20.3% 20%
Days back in hospital after heart failure 139 cases Too few cases -5.9 days per 100 —
Days back in hospital after pneumonia 243 cases Too few cases 20.7 days per 100 —
Unplanned visits after an outpatient colonoscopy 614 cases No different 11.5 per 1,000 likely 8.6 per 1,000 – 15 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 83 cases No different 0.9 likely 0.6 – 1.3 —

7 more measures had too few cases here to report.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Oswego Hospital

Is Oswego Hospital a good hospital?

Oswego Hospital has a CMS overall rating of 3 out of 5 stars. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Oswego Hospital?

70% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 395 completed HCAHPS surveys.

How long is the wait in the Oswego Hospital emergency room?

Emergency patients spend a median of 3 h 24 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 8% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.