USCareCheck

CMS certification 33024F

Syracuse VA Medical Center

800 Irving Ave., Syracuse, NY 13210

Acute Care - Veterans Administration Emergency services

Syracuse VA Medical Center has a CMS overall rating of 3 out of 5 stars. 80% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 2.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 80% US average 71%
Patient survey rating 4/5 473 completed surveys
Compared with the nation 2 worse 0 better of 14 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 473 completed surveys, 37% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
80%
NY 67% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
80%
NY 66% · US 72% · 4 of 5 stars
Nurses always communicated well
83%
NY 77% · US 80% · 4 of 5 stars
Doctors always communicated well
77%
NY 77% · US 80% · 3 of 5 stars
Staff always explained new medicines
63%
NY 59% · US 62% · 3 of 5 stars
Given information about recovering at home
88%
NY 85% · US 86% · 4 of 5 stars
Room was always clean
74%
NY 69% · US 74% · 4 of 5 stars
Always quiet at night
56%
NY 49% · US 60% · 4 of 5 stars

This hospital New York average US average

How Syracuse VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Syracuse VA Medical CenterThis hospital3/580%—2 worse
Crouse HospitalSame city2/569%3 h 40 min4 better 3 worse
University Hospital S U N Y Health Science CenterSame city3/573%4 h 51 min3 better 4 worse
St Joseph's Hospital Health CenterSame city2/574%3 h 46 min2 better 4 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Syracuse.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,226 cases Too few cases 3.7% 3.9%
Heart attack 50 cases Too few cases 12.6% 11.9%
Heart failure 281 cases Too few cases 9.5% 11.1%
Pneumonia 365 cases Too few cases 12.8% 15.2%
COPD 328 cases Too few cases 9.9% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

1 worse than the nation 10 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.21 likely 0.85 – 1.57 1
After hip or knee replacement 61 cases Too few cases 4% 4.1%
Pressure ulcers (bed sores) 4,068 cases Worse 1.79 per 1,000 likely 1 per 1,000 – 2.59 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 6,342 cases No different 0.24 per 1,000 likely 0.02 per 1,000 – 0.46 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 6,588 cases No different 0.46 per 1,000 likely 0.26 per 1,000 – 0.66 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 881 cases No different 2.53 per 1,000 likely 1.02 per 1,000 – 4.05 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 454 cases No different 1.46 per 1,000 likely 0 per 1,000 – 3.07 per 1,000 1.67 per 1,000
Breathing failure after surgery 423 cases No different 5.14 per 1,000 likely 0 per 1,000 – 12.68 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 891 cases No different 3.04 per 1,000 likely 0.74 per 1,000 – 5.34 per 1,000 3.52 per 1,000
Sepsis after surgery 411 cases No different 4.82 per 1,000 likely 0.99 per 1,000 – 8.66 per 1,000 5.27 per 1,000
Surgical wound splitting open 185 cases No different 1.65 per 1,000 likely 0.17 per 1,000 – 3.13 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,066 cases No different 0.92 per 1,000 likely 0 per 1,000 – 1.94 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.92 likely 0.05 – 4.51 1
Urinary tract infections from catheters (CAUTI) No different 0.34 likely 0.02 – 1.66 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 29 cases Too few cases 14.9% 14.4%
Readmitted after heart failure 228 cases Too few cases 24.1% 21.3%
Readmitted after pneumonia 247 cases Too few cases 18.1% 17.3%
Readmitted after COPD 275 cases Too few cases 20.6% 20%
Readmitted after hip or knee replacement 66 cases Too few cases 6.6% 5.8%
Days back in hospital after a heart attack 51 cases Too few cases 48.6 days per 100 —
Days back in hospital after heart failure 339 cases Too few cases 49.5 days per 100 —
Days back in hospital after pneumonia 390 cases Too few cases 18.4 days per 100 —

6 more measures had too few cases here to report.

Clinicians registered at this address

335 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Pharmacist 54
Clinical 35
Social Worker 24
Physical Therapist 22
Family 20
Adult Health 13
Dietitian, Registered 12
Occupational Therapist 11
Psychiatry 11
Internal Medicine 10
Audiologist 8
Physician Assistant 7

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Syracuse VA Medical Center

Is Syracuse VA Medical Center a good hospital?

Syracuse VA Medical Center has a CMS overall rating of 3 out of 5 stars. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Syracuse VA Medical Center?

80% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 473 completed HCAHPS surveys.

Does Syracuse VA Medical Center have an emergency room?

Yes. CMS lists emergency services at Syracuse VA Medical Center.