USCareCheck

CMS certification 331309

River Hospital Clinics

4 Fuller Street, Alexandria Bay, NY 13607

Critical Access Hospitals Emergency services

CMS does not publish an overall star rating for River Hospital Clinics. 89% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 2 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 89% US average 71%
Patient survey rating Not rated 73 completed surveys
Compared with the nation 0 worse 0 better of 2 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 73 completed surveys, 39% response rate, Oct 2024 – Sep 2025.

Fewer than 100 patients completed the CAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
89%
NY 67% · US 71%
Rated the hospital 9 or 10 out of 10
85%
NY 66% · US 72%
Nurses always communicated well
94%
NY 77% · US 80%
Doctors always communicated well
90%
NY 77% · US 80%
Staff always explained new medicines
74%
NY 59% · US 62%
Given information about recovering at home
94%
NY 85% · US 86%
Room was always clean
73%
NY 69% · US 74%
Always quiet at night
69%
NY 49% · US 60%

This hospital New York average US average

How River Hospital Clinics compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
River Hospital ClinicsThis hospitalNot rated89%—No different
Samaritan Medical CenterSame county · Watertown2/559%4 h 20 min1 better 1 worse
Gouverneur HospitalSame ZIP area · GouverneurNot rated76%1 h 13 minNo different
Canton-Potsdam HospitalSame ZIP area · Potsdam2/569%2 h 22 min3 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 64 cases Too few cases 3.7% 3.9%

6 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 no different
Measure CMS comparison This hospital National
Readmitted after pneumonia 35 cases Too few cases 17.3% 17.3%
Unplanned visits after an outpatient colonoscopy 84 cases No different 13.3 per 1,000 likely 9.9 per 1,000 – 18.1 per 1,000 13 per 1,000

12 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications, infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

54 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Social Worker 13
Physical Therapist 5
Clinical 4
Mental Health 4
Psychiatric/Mental Health 4
Family Medicine 3
Physician Assistant 3
Family 2
Nurse Practitioner 2
Psychiatry 2
Addiction (Substance Use Disorder) 1
Art Therapist 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about River Hospital Clinics

Is River Hospital Clinics a good hospital?

CMS does not publish an overall star rating for River Hospital Clinics. On all 2 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend River Hospital Clinics?

89% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 73 completed HCAHPS surveys.

Does River Hospital Clinics have an emergency room?

Yes. CMS lists emergency services at River Hospital Clinics.