USCareCheck

CMS certification 340156

Cherokee Indian Hospital Authority

Caller Box C268, Cherokee, NC 28719

Acute Care Hospitals Emergency services

CMS does not publish an overall star rating for Cherokee Indian Hospital Authority. 83% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 3 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 83% US average 71%
Patient survey rating Not rated 35 completed surveys
Compared with the nation 0 worse 0 better of 3 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 35 completed surveys, 13% response rate, Oct 2024 – Sep 2025.

Very few patients were eligible for the CAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
83%
NC 70% · US 71%
Rated the hospital 9 or 10 out of 10
77%
NC 71% · US 72%
Nurses always communicated well
88%
NC 80% · US 80%
Doctors always communicated well
89%
NC 81% · US 80%
Staff always explained new medicines
81%
NC 63% · US 62%
Given information about recovering at home
90%
NC 87% · US 86%
Room was always clean
81%
NC 71% · US 74%
Always quiet at night
88%
NC 60% · US 60%

This hospital North Carolina average US average

How Cherokee Indian Hospital Authority compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Cherokee Indian Hospital AuthorityThis hospitalNot rated83%—No different
Dlp Swain County Hospital LLCSame county · Bryson CityNot rated80%1 h 21 minNo different
Haywood Regional Medical CenterSame ZIP area · Clyde3/564%3 h 13 min2 better
Advent Health PolkSame ZIP area · Columbus4/575%2 h 16 min1 better
Transylvania Regional Hospital, INCSame ZIP area · Brevard2/573%1 h 38 min1 better 2 worse
Angel Medical CenterSame ZIP area · Franklin2/574%2 h3 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 44 cases Too few cases 3.7% 3.9%

6 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

3 no different
Measure CMS comparison This hospital National
Pressure ulcers (bed sores) 139 cases No different 0.61 per 1,000 likely 0 per 1,000 – 1.93 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 182 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.45 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 182 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.49 per 1,000 0.27 per 1,000

10 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 0 1

5 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for readmissions and return visits. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Cherokee Indian Hospital Authority

Is Cherokee Indian Hospital Authority a good hospital?

CMS does not publish an overall star rating for Cherokee Indian Hospital Authority. On all 3 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Cherokee Indian Hospital Authority?

83% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 35 completed HCAHPS surveys.

Does Cherokee Indian Hospital Authority have an emergency room?

Yes. CMS lists emergency services at Cherokee Indian Hospital Authority.