USCareCheck

CMS certification 341305

Dlp Swain County Hospital LLC

45 Plateau Street, Bryson City, NC 28713

Critical Access Hospitals Emergency services

CMS does not publish an overall star rating for Dlp Swain County Hospital. 80% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 1 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 1 h 21 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 80% US average 71%
Patient survey rating Not rated 68 completed surveys
Compared with the nation 0 worse 0 better of 1 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 68 completed surveys, 24% response rate, Oct 2024 – Sep 2025.

Fewer than 100 patients completed the CAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
80%
NC 70% · US 71%
Rated the hospital 9 or 10 out of 10
86%
NC 71% · US 72%
Nurses always communicated well
86%
NC 80% · US 80%
Doctors always communicated well
79%
NC 81% · US 80%
Staff always explained new medicines
58%
NC 63% · US 62%
Given information about recovering at home
87%
NC 87% · US 86%
Room was always clean
76%
NC 71% · US 74%
Always quiet at night
72%
NC 60% · US 60%

This hospital North Carolina average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NC US
Median time in the emergency department before leaving Lower is better · 373 visits sampled · US median for EDs of the same volume: 2 h 3 min 1 h 21 min 3 h 7 min 2 h 42 min
Left before being seen Lower is better · 9,085 patients 1% 2% 2%

How Dlp Swain County Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Dlp Swain County Hospital LLCThis hospitalNot rated80%1 h 21 minNo different
Cherokee Indian Hospital AuthoritySame county · CherokeeNot rated83%—No different
Transylvania Regional Hospital, INCSame ZIP area · Brevard2/573%1 h 38 min1 better 2 worse
Haywood Regional Medical CenterSame ZIP area · Clyde3/564%3 h 13 min2 better
Advent Health PolkSame ZIP area · Columbus4/575%2 h 16 min1 better
Angel Medical CenterSame ZIP area · Franklin2/574%2 h3 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 0 1

5 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for deaths, complications, readmissions and return visits. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

16 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Family Medicine 7
Emergency Medicine 2
Physical Therapist 2
Occupational Therapist 1
Pediatrics 1
Physical Therapy Assistant 1
Physician Assistant 1
Speech-Language Pathologist 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Dlp Swain County Hospital

Is Dlp Swain County Hospital a good hospital?

CMS does not publish an overall star rating for Dlp Swain County Hospital. On all 1 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Dlp Swain County Hospital?

80% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 68 completed HCAHPS surveys.

How long is the wait in the Dlp Swain County Hospital emergency room?

Emergency patients spend a median of 1 h 21 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.