CMS certification 360180
Cleveland Clinic
9500 Euclid Avenue, Cleveland, OH 44195
Cleveland Clinic has a CMS overall rating of 4 out of 5 stars. 80% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 13 and worse on 4. Emergency patients spend a median of 3 h 9 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 7,072 completed surveys, 25% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | OH | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 351 visits sampled · US median for EDs of the same volume: 3 h 21 min | 3 h 9 min | 2 h 38 min | 2 h 42 min |
| Median time for psychiatric and mental health patients Lower is better · 12 visits sampled | 4 h 10 min | 4 h 8 min | 4 h 17 min |
| Left before being seen Lower is better · 138,023 patients | 3% | 2% | 2% |
| Stroke symptoms: brain scan read within 45 minutes Higher is better · 24 patients | 79% | 71% | 69% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 119 patients | 66% | 63% | 65% |
How Cleveland Clinic compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Cleveland ClinicThis hospital | 4/5 | 80% | 3 h 9 min | 13 better 4 worse |
| Lutheran HospitalSame city | 3/5 | 59% | 2 h 26 min | 2 better 2 worse |
| Fairview HospitalSame city | 5/5 | 76% | 4 h 2 min | 9 better 1 worse |
| Metrohealth SystemSame city | 3/5 | 75% | 2 h 36 min | 3 better 4 worse |
| Louis Stokes Cleveland VA Medical CenterSame city | 4/5 | 76% | — | 2 better 1 worse |
| Uh Cleveland Medical CenterSame city | 3/5 | 69% | 4 h 1 min | 3 better 3 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Cleveland.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 9,668 cases | Too few cases | 2% | 3.9% |
| Heart attack 283 cases | Too few cases | 9.3% | 11.9% |
| Heart failure 981 cases | Too few cases | 7% | 11.1% |
| Pneumonia 312 cases | Too few cases | 10.6% | 15.2% |
| Stroke 438 cases | Too few cases | 9.9% | 11.9% |
| COPD 119 cases | Too few cases | 7.3% | 8.6% |
| Heart bypass surgery (CABG) 389 cases | Too few cases | 1.2% | 2.4% |
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | Worse | 1.51 likely 1.39 – 1.62 | 1 |
| After hip or knee replacement 328 cases | Too few cases | 3.6% | 4.1% |
| Deaths after a serious but treatable surgical complication 527 cases | No different | 171.75 per 1,000 likely 143.33 per 1,000 – 200.18 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 20,161 cases | Worse | 2.7 per 1,000 likely 2.44 per 1,000 – 2.96 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 19,048 cases | No different | 0.15 per 1,000 likely 0.01 per 1,000 – 0.29 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 23,325 cases | No different | 0.28 per 1,000 likely 0.13 per 1,000 – 0.42 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 8,769 cases | No different | 3 per 1,000 likely 2.23 per 1,000 – 3.76 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 7,312 cases | No different | 1.79 per 1,000 likely 1.2 per 1,000 – 2.38 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 7,167 cases | Better | 6.46 per 1,000 likely 4.79 per 1,000 – 8.13 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 10,735 cases | No different | 4.41 per 1,000 likely 3.44 per 1,000 – 5.38 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 7,190 cases | Better | 3.77 per 1,000 likely 2.46 per 1,000 – 5.08 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 2,849 cases | No different | 2.12 per 1,000 likely 1.11 per 1,000 – 3.13 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 6,469 cases | No different | 0.8 per 1,000 likely 0.29 per 1,000 – 1.3 per 1,000 | 1.06 per 1,000 |
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | Better | 0.65 likely 0.48 – 0.86 | 1 |
| Urinary tract infections from catheters (CAUTI) | Better | 0.3 likely 0.19 – 0.45 | 1 |
| Surgical site infections after colon surgery | No different | 0.97 likely 0.69 – 1.31 | 1 |
| Surgical site infections after abdominal hysterectomy | No different | 0.62 likely 0.1 – 2.03 | 1 |
| MRSA bloodstream infections | No different | 0.75 likely 0.52 – 1.06 | 1 |
| C. diff intestinal infections | Better | 0.48 likely 0.4 – 0.57 | 1 |
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 811 cases | Too few cases | 14.2% | 14.4% |
| Readmitted after heart failure 1,840 cases | Too few cases | 21.3% | 21.3% |
| Readmitted after pneumonia 618 cases | Too few cases | 17.7% | 17.3% |
| Readmitted after COPD 392 cases | Too few cases | 18.5% | 20% |
| Readmitted after heart bypass surgery 447 cases | Too few cases | 8.6% | 11% |
| Readmitted after hip or knee replacement 343 cases | Too few cases | 5.7% | 5.8% |
| Days back in hospital after a heart attack 442 cases | Too few cases | 25.3 days per 100 | — |
| Days back in hospital after heart failure 1,224 cases | Too few cases | -12 days per 100 | — |
| Days back in hospital after pneumonia 375 cases | Too few cases | 44 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 14,847 cases | No different | 12.6 per 1,000 likely 11 per 1,000 – 14.4 per 1,000 | 13 per 1,000 |
| Hospital admissions during outpatient chemotherapy 2,120 cases | Worse | 12.6 per 100 likely 11.3 per 100 – 14.1 per 100 | 10.7 per 100 |
| ER visits during outpatient chemotherapy 2,120 cases | Better | 4.1 per 100 likely 3.4 per 100 – 5 per 100 | 5.4 per 100 |
| Unplanned visits after outpatient surgery 4,396 cases | Better | 0.8 likely 0.7 – 0.9 | — |
1 more measure had too few cases here to report.
Clinicians registered at this address
6,555 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 1,282 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Physician Assistant | 386 |
| Internal Medicine | 376 |
| Nurse Anesthetist, Certified Registered | 374 |
| Anesthesiology | 320 |
| Family | 302 |
| Acute Care | 250 |
| Nurse Practitioner | 250 |
| Diagnostic Radiology | 225 |
| Dietitian, Registered | 189 |
| Pediatrics | 167 |
| Cardiovascular Disease | 143 |
| Surgery | 135 |
First 12 alphabetically
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2019 $49M
- 2020 $52.7M
- 2021 $60.6M
- 2022 $52.4M
- 2023 $69M
- 2024 $71.2M
- 2025 $61.5M
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Space rental and facility fees | $2.6M | 153 |
| Royalties and licensing fees | $2.2M | 30 |
| Consulting fees | $2.2M | 16 |
| Grants | $2.1M | 98 |
| Speaking, teaching and other services | $660,214 | 129 |
| Medical devices and supplies on long-term loan | $487,497 | 37 |
| Charitable contributions | $298,553 | 19 |
| Education | $293,621 | 16 |
| Gifts | $36,476 | 5 |
| Debt forgiveness | $10,524 | 4 |
| Honoraria | $289 | 1 |
| Food and beverage | $239 | 12 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| E.R. Squibb & Sons, L.L.C. | $7.5M | 38 |
| Merck Sharp & Dohme LLC | $4.1M | 53 |
| Boston Scientific Corporation | $3.9M | 119 |
| Edwards Lifesciences Corporation | $2.8M | 123 |
| Pfizer INC. | $2.6M | 101 |
| Takeda Pharmaceuticals U.S.A., Inc. | $2.3M | 160 |
| Abbvie INC. | $2.1M | 87 |
| Medtronic, Inc. | $1.9M | 146 |
Largest research studies funded here, 2025
| Study | Amount |
|---|---|
| A Randomized, Double-blind, Placebo-controlled Clinical Study to Evaluate Mavacamten in Adults with Symptomatic Non-obstructive Hypertrophic Cardiomy… E.R. Squibb & Sons, L.L.C. | $4.8M |
| A Phase 3, Open-Label, Randomized Study of Sonrotoclax (BGB-11417) Plus Zanubrutinib (BGB-3111) Compared With Venetoclax Plus Obinutuzumab in Patient… BeiGene, Ltd. · NCT06073821 | $1.5M |
| A20-462;Venclexta;Blister Card: ABT-199 100mg Tablet, 1x8 Tablets ABBVIE INC. | $1M |
| WATCHMAN FLX Real World Evidence Protocol Boston Scientific Corporation | $989,119 |
| First-in-Human, Phase 1,1b, Open-label, Multicenter Study of Bifunctional EGFR,TGF Fusion Protein BCA101 Monotherapy and in Combination Therapy in P… Merck Sharp & Dohme LLC | $960,380 |
| A Placebo-Controlled, Double-Blind, Parallel-Treatment Arm, 216 Week Study to Evaluate Efficacy and Safety of Treatment With BAN2401 in Subjects With… Eisai Inc. | $897,425 |
| A MASTER PROTOCOL FOR THE MULTI-COHORT, PHASE 1/2 STUDY OF DCC-3116 IN COMBINATION WITH ANTICANCER THERAPIES IN PARTICIPANTS WITH ADVANCED MALIGNANCI… Deciphera Pharmaceuticals Inc. | $856,713 |
| Efficacy and safety of bariatric surgery, semaglutide once weekly, and tirzepatide once weekly in patients with obesity: the BEST randomized clinical… Ethicon Endo-Surgery Inc. | $800,328 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Cleveland Clinic
Is Cleveland Clinic a good hospital?
Cleveland Clinic has a CMS overall rating of 4 out of 5 stars. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 13 and worse on 4. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Cleveland Clinic?
80% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 7,072 completed HCAHPS surveys.
How long is the wait in the Cleveland Clinic emergency room?
Emergency patients spend a median of 3 h 9 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 3% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.
Does Cleveland Clinic receive money from drug and device companies?
Drug and device makers reported $61.5M in payments to Cleveland Clinic for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.