USCareCheck

CMS certification 490004

Sentara Rmh Medical Center

2010 Health Campus Drive, Harrisonburg, VA 22801

Acute Care Hospitals Emergency services Birthing-friendly

Sentara Rmh Medical Center has a CMS overall rating of 5 out of 5 stars. 65% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. Emergency patients spend a median of 2 h 52 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 65% US average 71%
Patient survey rating 3/5 644 completed surveys
Compared with the nation 1 worse 3 better of 26 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 644 completed surveys, 25% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
65%
VA 70% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
71%
VA 72% · US 72% · 4 of 5 stars
Nurses always communicated well
79%
VA 81% · US 80% · 4 of 5 stars
Doctors always communicated well
80%
VA 80% · US 80% · 4 of 5 stars
Staff always explained new medicines
57%
VA 62% · US 62% · 2 of 5 stars
Given information about recovering at home
87%
VA 87% · US 86% · 3 of 5 stars
Room was always clean
71%
VA 74% · US 74% · 3 of 5 stars
Always quiet at night
57%
VA 60% · US 60% · 3 of 5 stars

This hospital Virginia average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital VA US
Median time in the emergency department before leaving Lower is better · 1,422 visits sampled · US median for EDs of the same volume: 3 h 21 min 2 h 52 min 2 h 41 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 62 visits sampled 4 h 36 min 4 h 2 min 4 h 17 min
Left before being seen Lower is better · 65,780 patients 3% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 25 patients 52% 69% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 225 patients 73% 67% 65%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,966 cases Too few cases 2.7% 3.9%
Heart attack 214 cases Too few cases 10.1% 11.9%
Heart failure 841 cases Too few cases 11.1% 11.1%
Pneumonia 704 cases Too few cases 13% 15.2%
Stroke 211 cases Too few cases 11.1% 11.9%
COPD 128 cases Too few cases 7.3% 8.6%
Heart bypass surgery (CABG) 97 cases Too few cases 2.5% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.86 likely 0.55 – 1.17 1
After hip or knee replacement 40 cases Too few cases 3.9% 4.1%
Deaths after a serious but treatable surgical complication 54 cases No different 164.54 per 1,000 likely 106.3 per 1,000 – 222.78 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 6,031 cases No different 0.5 per 1,000 likely 0 per 1,000 – 1.15 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 7,220 cases No different 0.18 per 1,000 likely 0 per 1,000 – 0.37 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 7,316 cases No different 0.25 per 1,000 likely 0.06 per 1,000 – 0.44 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,194 cases No different 2.95 per 1,000 likely 1.47 per 1,000 – 4.44 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 431 cases No different 1.32 per 1,000 likely 0 per 1,000 – 2.86 per 1,000 1.67 per 1,000
Breathing failure after surgery 422 cases No different 6.13 per 1,000 likely 0 per 1,000 – 12.55 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,330 cases No different 3.89 per 1,000 likely 1.78 per 1,000 – 6 per 1,000 3.52 per 1,000
Sepsis after surgery 412 cases No different 4.68 per 1,000 likely 0.9 per 1,000 – 8.46 per 1,000 5.27 per 1,000
Surgical wound splitting open 194 cases No different 1.97 per 1,000 likely 0.49 per 1,000 – 3.45 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 889 cases No different 1.12 per 1,000 likely 0.12 per 1,000 – 2.12 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Better 0 1
Urinary tract infections from catheters (CAUTI) No different 0.28 likely 0.01 – 1.37 1
Surgical site infections after colon surgery No different 0 1
MRSA bloodstream infections No different 0 1
C. diff intestinal infections Better 0.16 likely 0.05 – 0.39 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 217 cases Too few cases 13.3% 14.4%
Readmitted after heart failure 992 cases Too few cases 21% 21.3%
Readmitted after pneumonia 779 cases Too few cases 16.6% 17.3%
Readmitted after COPD 204 cases Too few cases 19.5% 20%
Readmitted after heart bypass surgery 93 cases Too few cases 12.3% 11%
Readmitted after hip or knee replacement 43 cases Too few cases 5.1% 5.8%
Days back in hospital after a heart attack 212 cases Too few cases 11.6 days per 100 —
Days back in hospital after heart failure 941 cases Too few cases 6.5 days per 100 —
Days back in hospital after pneumonia 739 cases Too few cases -1.1 days per 100 —
Unplanned visits after an outpatient colonoscopy 2,629 cases No different 11.8 per 1,000 likely 9.4 per 1,000 – 14.9 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 273 cases No different 11.4 per 100 likely 9 per 100 – 14.2 per 100 10.7 per 100
ER visits during outpatient chemotherapy 273 cases No different 4.5 per 100 likely 3.2 per 100 – 6.3 per 100 5.4 per 100
Unplanned visits after outpatient surgery 949 cases No different 1.1 likely 0.9 – 1.3 —

1 more measure had too few cases here to report.

Clinicians registered at this address

121 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Hospitalist 23
Physician Assistant 15
Internal Medicine 12
Emergency Medicine 10
Diagnostic Radiology 8
Diabetes Educator 5
Family 5
Pharmacist 5
Anatomic Pathology & Clinical Pathology 4
Anesthesiology 4
Pediatrics 4
Medical 3

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Sentara Rmh Medical Center

Is Sentara Rmh Medical Center a good hospital?

Sentara Rmh Medical Center has a CMS overall rating of 5 out of 5 stars. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Sentara Rmh Medical Center?

65% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 644 completed HCAHPS surveys.

How long is the wait in the Sentara Rmh Medical Center emergency room?

Emergency patients spend a median of 2 h 52 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 3% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.