USCareCheck

CMS certification 490032

Medical College of Virginia Hospitals

1250 East Marshall Street, Richmond, VA 23298

Acute Care Hospitals Emergency services Birthing-friendly

Medical College of Virginia Hospitals has a CMS overall rating of 4 out of 5 stars. 75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. Emergency patients spend a median of 3 h 54 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 75% US average 71%
Patient survey rating 4/5 1,989 completed surveys
Compared with the nation 1 worse 3 better of 27 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 1,989 completed surveys, 15% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
75%
VA 70% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
73%
VA 72% · US 72% · 4 of 5 stars
Nurses always communicated well
82%
VA 81% · US 80% · 4 of 5 stars
Doctors always communicated well
81%
VA 80% · US 80% · 4 of 5 stars
Staff always explained new medicines
63%
VA 62% · US 62% · 3 of 5 stars
Given information about recovering at home
89%
VA 87% · US 86% · 4 of 5 stars
Room was always clean
62%
VA 74% · US 74% · 3 of 5 stars
Always quiet at night
48%
VA 60% · US 60% · 2 of 5 stars

This hospital Virginia average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital VA US
Median time in the emergency department before leaving Lower is better · 370 visits sampled · US median for EDs of the same volume: 3 h 21 min 3 h 54 min 2 h 41 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 15 visits sampled 3 h 53 min 4 h 2 min 4 h 17 min
Left before being seen Lower is better · 114,377 patients 1% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 104 patients 35% 67% 65%

How Medical College of Virginia Hospitals compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Medical College of Virginia HospitalsThis hospital4/575%3 h 54 min3 better 1 worse
Richmond VA Medical CenterSame city5/570%—6 better
Henrico Doctors' HospitalSame city4/569%2 h 28 min5 better 1 worse
Bon Secours St Marys HospitalSame city5/571%2 h 34 min4 better
Cjw Medical CenterSame city4/564%2 h 47 min4 better 2 worse
Bon Secours Richmond Community HospitalSame cityNot rated63%1 h 51 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Richmond.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 4,845 cases Too few cases 3.2% 3.9%
Heart attack 168 cases Too few cases 13% 11.9%
Heart failure 521 cases Too few cases 9.4% 11.1%
Pneumonia 376 cases Too few cases 14.8% 15.2%
Stroke 528 cases Too few cases 11.1% 11.9%
COPD 87 cases Too few cases 9.3% 8.6%
Heart bypass surgery (CABG) 129 cases Too few cases 2.8% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.84 likely 0.64 – 1.04 1
After hip or knee replacement 139 cases Too few cases 4.8% 4.1%
Deaths after a serious but treatable surgical complication 284 cases No different 143.67 per 1,000 likely 110.22 per 1,000 – 177.12 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 10,908 cases No different 0.66 per 1,000 likely 0.24 per 1,000 – 1.09 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 11,903 cases No different 0.15 per 1,000 likely 0 per 1,000 – 0.32 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 12,998 cases No different 0.23 per 1,000 likely 0.06 per 1,000 – 0.4 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 3,797 cases No different 2.07 per 1,000 likely 0.99 per 1,000 – 3.15 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 2,255 cases No different 1.74 per 1,000 likely 0.61 per 1,000 – 2.87 per 1,000 1.67 per 1,000
Breathing failure after surgery 2,127 cases No different 6.07 per 1,000 likely 2.48 per 1,000 – 9.67 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 4,226 cases No different 2.65 per 1,000 likely 1.19 per 1,000 – 4.1 per 1,000 3.52 per 1,000
Sepsis after surgery 2,279 cases No different 4.35 per 1,000 likely 1.92 per 1,000 – 6.78 per 1,000 5.27 per 1,000
Surgical wound splitting open 1,142 cases No different 1.69 per 1,000 likely 0.42 per 1,000 – 2.96 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 2,937 cases No different 1.42 per 1,000 likely 0.64 per 1,000 – 2.19 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 worse than the nation 3 better than the nation 2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.86 likely 0.65 – 1.13 1
Urinary tract infections from catheters (CAUTI) Better 0.21 likely 0.11 – 0.36 1
Surgical site infections after colon surgery No different 0.93 likely 0.5 – 1.58 1
Surgical site infections after abdominal hysterectomy Worse 3.52 likely 1.29 – 7.81 1
MRSA bloodstream infections Better 0.34 likely 0.16 – 0.64 1
C. diff intestinal infections Better 0.56 likely 0.43 – 0.7 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 better than the nation 3 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 232 cases Too few cases 14.5% 14.4%
Readmitted after heart failure 977 cases Too few cases 20.8% 21.3%
Readmitted after pneumonia 584 cases Too few cases 17.2% 17.3%
Readmitted after COPD 223 cases Too few cases 20.6% 20%
Readmitted after heart bypass surgery 114 cases Too few cases 10.7% 11%
Readmitted after hip or knee replacement 156 cases Too few cases 6% 5.8%
Days back in hospital after a heart attack 173 cases Too few cases 36.3 days per 100 —
Days back in hospital after heart failure 644 cases Too few cases 12.3 days per 100 —
Days back in hospital after pneumonia 394 cases Too few cases 46.1 days per 100 —
Unplanned visits after an outpatient colonoscopy 750 cases No different 14 per 1,000 likely 10.7 per 1,000 – 18 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 702 cases No different 9.6 per 100 likely 7.8 per 100 – 11.7 per 100 10.7 per 100
ER visits during outpatient chemotherapy 702 cases Better 3.9 per 100 likely 2.9 per 100 – 5.2 per 100 5.4 per 100
Unplanned visits after outpatient surgery 1,104 cases No different 1.2 likely 1 – 1.5 —

1 more measure had too few cases here to report.

Clinicians registered at this address

1,507 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 152 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 134
Internal Medicine 114
Diagnostic Radiology 99
Anesthesiology 94
Emergency Medicine 94
Acute Care 74
Pediatrics 66
Nurse Practitioner 52
Family 48
Physician Assistant 42
Cardiovascular Disease 37
Surgery 31

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $1.3M general $187,659 · research $1.1M
All years, 2019–2025 $3.2M 283 reported payments
Studies funded, 2025 5 13 companies paid in total
  • 2019 $875,809
  • 2020 $327,083
  • 2021 $202,107
  • 2022 $116,974
  • 2023 $134,382
  • 2024 $244,899
  • 2025 $1.3M

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Speaking, teaching and other services $84,670 5
Space rental and facility fees $39,500 10
Medical devices and supplies on long-term loan $27,270 1
Grants $20,000 1
Debt forgiveness $10,745 1
Gifts $5,474 2

Largest paying companies, 2025

Company Amount Payments
Takeda Pharmaceuticals U.S.A., Inc. $1.1M 26
National Marrow Donor Program $56,870 4
Sterilmed, Inc. $27,800 1
MED-EL Corporation $27,270 1
Biosense Webster, Inc. $20,000 1
Transmedics, INC. $12,200 3
Johnson & Johnson Health Care Systems Inc. $10,745 1
Scientia Vascular $5,428 1

Largest research studies funded here, 2025

Study Amount
Establishing Biomarkers and Clinical Endpoints in Myotonic Dystrophy Type 1 Takeda Pharmaceuticals U.S.A., Inc. $882,616
NEW PROTOCOL TO BE ADDED Takeda Pharmaceuticals U.S.A., Inc. $102,665
STUDY TO CHECK THE SAFETY OF FAZIRSIRAN AND LEARN IF FAZIRSIRAN CAN HELP PEOPLE WITH LIVER DISEASE AND SCARRING (FIBROSIS) DUE TO AN ABNORMAL VERSION… Takeda Pharmaceuticals U.S.A., Inc. $76,571
Fruquintinib Takeda Pharmaceuticals U.S.A., Inc. $34,270
OCS-HEART-OHP-II TRANSMEDICS, INC. $12,200

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Medical College of Virginia Hospitals

Is Medical College of Virginia Hospitals a good hospital?

Medical College of Virginia Hospitals has a CMS overall rating of 4 out of 5 stars. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Medical College of Virginia Hospitals?

75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 1,989 completed HCAHPS surveys.

How long is the wait in the Medical College of Virginia Hospitals emergency room?

Emergency patients spend a median of 3 h 54 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Medical College of Virginia Hospitals receive money from drug and device companies?

Drug and device makers reported $1.3M in payments to Medical College of Virginia Hospitals for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.