USCareCheck

CMS certification 49006F

Hampton VA Medical Center

100 Emancipation Drive, Hampton, VA 23667

Acute Care - Veterans Administration Emergency services

Hampton VA Medical Center has a CMS overall rating of 4 out of 5 stars. 67% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 10 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 67% US average 71%
Patient survey rating 4/5 160 completed surveys
Compared with the nation 1 worse 1 better of 10 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 160 completed surveys, 17% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
67%
VA 70% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
66%
VA 72% · US 72% · 3 of 5 stars
Nurses always communicated well
85%
VA 81% · US 80% · 5 of 5 stars
Doctors always communicated well
84%
VA 80% · US 80% · 4 of 5 stars
Staff always explained new medicines
69%
VA 62% · US 62% · 4 of 5 stars
Given information about recovering at home
89%
VA 87% · US 86% · 4 of 5 stars
Room was always clean
76%
VA 74% · US 74% · 4 of 5 stars
Always quiet at night
71%
VA 60% · US 60% · 5 of 5 stars

This hospital Virginia average US average

How Hampton VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Hampton VA Medical CenterThis hospital4/567%—1 better 1 worse
Sentara Careplex HospitalSame city4/570%2 h 14 min2 better 2 worse
Mary Immaculate HospitalSame ZIP area · Newport News4/565%2 h 54 min2 better 1 worse
Riverside Regional Medical CenterSame ZIP area · Newport News3/575%4 h 7 min4 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Hampton.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 403 cases Too few cases 4% 3.9%
Heart failure 146 cases Too few cases 8.2% 11.1%
Pneumonia 95 cases Too few cases 11.8% 15.2%
COPD 84 cases Too few cases 6.6% 8.6%

3 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.88 likely 0.44 – 1.32 1
Pressure ulcers (bed sores) 1,661 cases No different 0.35 per 1,000 likely 0 per 1,000 – 1.35 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,371 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 2,460 cases No different 0.3 per 1,000 likely 0.08 per 1,000 – 0.51 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 226 cases No different 2.21 per 1,000 likely 0.52 per 1,000 – 3.9 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 110 cases No different 1.64 per 1,000 likely 0 per 1,000 – 3.36 per 1,000 1.67 per 1,000
Breathing failure after surgery 112 cases No different 8.59 per 1,000 likely 0 per 1,000 – 18.34 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 225 cases No different 3.3 per 1,000 likely 0.73 per 1,000 – 5.87 per 1,000 3.52 per 1,000
Sepsis after surgery 94 cases No different 5.09 per 1,000 likely 0.81 per 1,000 – 9.37 per 1,000 5.27 per 1,000
Surgical wound splitting open 45 cases No different 1.73 per 1,000 likely 0.21 per 1,000 – 3.24 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 232 cases No different 1.03 per 1,000 likely 0 per 1,000 – 2.11 per 1,000 1.06 per 1,000

2 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after heart failure 112 cases Too few cases 19.6% 21.3%
Readmitted after pneumonia 66 cases Too few cases 16.6% 17.3%
Readmitted after COPD 58 cases Too few cases 19.6% 20%
Days back in hospital after heart failure 168 cases Too few cases -46 days per 100 —
Days back in hospital after pneumonia 101 cases Too few cases -24.7 days per 100 —

9 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

474 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 107
Pharmacist 42
Social Worker 32
Dietitian, Registered 25
Family 22
Internal Medicine 21
Psychiatry 14
Occupational Therapist 11
Family Medicine 10
Kinesiotherapist 9
Registered Nurse 9
Physical Therapist 8

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Hampton VA Medical Center

Is Hampton VA Medical Center a good hospital?

Hampton VA Medical Center has a CMS overall rating of 4 out of 5 stars. Of the 10 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Hampton VA Medical Center?

67% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 160 completed HCAHPS surveys.

Does Hampton VA Medical Center have an emergency room?

Yes. CMS lists emergency services at Hampton VA Medical Center.