USCareCheck

CMS certification 490120

Chesapeake General Hospital

736 Battlefield Blvd, North, Chesapeake, VA 23320

Acute Care Hospitals Emergency services Birthing-friendly

Chesapeake General Hospital has a CMS overall rating of 3 out of 5 stars. 63% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 5 and worse on 3. Emergency patients spend a median of 3 h 7 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 63% US average 71%
Patient survey rating 3/5 1,886 completed surveys
Compared with the nation 3 worse 5 better of 23 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 1,886 completed surveys, 20% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
63%
VA 70% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
65%
VA 72% · US 72% · 3 of 5 stars
Nurses always communicated well
76%
VA 81% · US 80% · 3 of 5 stars
Doctors always communicated well
78%
VA 80% · US 80% · 3 of 5 stars
Staff always explained new medicines
56%
VA 62% · US 62% · 2 of 5 stars
Given information about recovering at home
85%
VA 87% · US 86% · 3 of 5 stars
Room was always clean
73%
VA 74% · US 74% · 4 of 5 stars
Always quiet at night
54%
VA 60% · US 60% · 3 of 5 stars

This hospital Virginia average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital VA US
Median time in the emergency department before leaving Lower is better · 384 visits sampled · US median for EDs of the same volume: 3 h 21 min 3 h 7 min 2 h 41 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 16 visits sampled 5 h 17 min 4 h 2 min 4 h 17 min
Left before being seen Lower is better · 60,743 patients 3% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 279 patients 63% 67% 65%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 3,915 cases Too few cases 3.6% 3.9%
Heart attack 276 cases Too few cases 11.6% 11.9%
Heart failure 703 cases Too few cases 9.5% 11.1%
Pneumonia 641 cases Too few cases 13.6% 15.2%
Stroke 505 cases Too few cases 10.6% 11.9%
COPD 274 cases Too few cases 9.6% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

1 worse than the nation 11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.29 likely 0.99 – 1.59 1
After hip or knee replacement 67 cases Too few cases 4.6% 4.1%
Deaths after a serious but treatable surgical complication 98 cases No different 188.47 per 1,000 likely 141.81 per 1,000 – 235.13 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 7,470 cases No different 0.95 per 1,000 likely 0.37 per 1,000 – 1.53 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 8,683 cases No different 0.33 per 1,000 likely 0.13 per 1,000 – 0.52 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 8,638 cases No different 0.26 per 1,000 likely 0.08 per 1,000 – 0.45 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,749 cases No different 2.24 per 1,000 likely 0.82 per 1,000 – 3.66 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 743 cases No different 1.44 per 1,000 likely 0 per 1,000 – 3.04 per 1,000 1.67 per 1,000
Breathing failure after surgery 726 cases Worse 17.18 per 1,000 likely 10.44 per 1,000 – 23.92 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,771 cases No different 3.86 per 1,000 likely 1.91 per 1,000 – 5.8 per 1,000 3.52 per 1,000
Sepsis after surgery 707 cases No different 4.74 per 1,000 likely 1.2 per 1,000 – 8.28 per 1,000 5.27 per 1,000
Surgical wound splitting open 439 cases No different 1.59 per 1,000 likely 0.14 per 1,000 – 3.05 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,529 cases No different 0.94 per 1,000 likely 0.03 per 1,000 – 1.85 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

3 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.52 likely 0.13 – 1.43 1
Urinary tract infections from catheters (CAUTI) No different 1.32 likely 0.73 – 2.2 1
Surgical site infections after colon surgery Better 0.17 likely 0.01 – 0.84 1
Surgical site infections after abdominal hysterectomy No different 1.23 likely 0.21 – 4.07 1
MRSA bloodstream infections Better 0.19 likely 0.01 – 0.95 1
C. diff intestinal infections Better 0.37 likely 0.2 – 0.61 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 248 cases Too few cases 14.1% 14.4%
Readmitted after heart failure 1,017 cases Too few cases 21.4% 21.3%
Readmitted after pneumonia 724 cases Too few cases 17.5% 17.3%
Readmitted after COPD 392 cases Too few cases 20.5% 20%
Readmitted after heart bypass surgery 30 cases Too few cases 12.7% 11%
Readmitted after hip or knee replacement 64 cases Too few cases 5.5% 5.8%
Days back in hospital after a heart attack 226 cases Too few cases 6.3 days per 100 —
Days back in hospital after heart failure 786 cases Too few cases 5.2 days per 100 —
Days back in hospital after pneumonia 642 cases Too few cases 27.1 days per 100 —
Unplanned visits after an outpatient colonoscopy 2,332 cases No different 13.4 per 1,000 likely 10.7 per 1,000 – 16.7 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 516 cases No different 0.8 likely 0.6 – 1.1 —

3 more measures had too few cases here to report.

Clinicians registered at this address

170 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 28
Emergency Medicine 18
Physician Assistant 18
Internal Medicine 15
Diagnostic Radiology 11
Surgical Assistant 11
Emergency Medical Services 10
Pharmacist 9
Anatomic Pathology & Clinical Pathology 8
Family 6
Nurse Practitioner 5
Acute Care 4

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Chesapeake General Hospital

Is Chesapeake General Hospital a good hospital?

Chesapeake General Hospital has a CMS overall rating of 3 out of 5 stars. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 5 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Chesapeake General Hospital?

63% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 1,886 completed HCAHPS surveys.

How long is the wait in the Chesapeake General Hospital emergency room?

Emergency patients spend a median of 3 h 7 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 3% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.