USCareCheck

CMS certification 490130

Riverside Walter Reed Hospital

7519 Hospital Road, Gloucester, VA 23061

Acute Care Hospitals Emergency services

Riverside Walter Reed Hospital has a CMS overall rating of 4 out of 5 stars. 76% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 16 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on none. Emergency patients spend a median of 2 h 12 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 76% US average 71%
Patient survey rating 4/5 354 completed surveys
Compared with the nation 0 worse 3 better of 16 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 354 completed surveys, 26% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
76%
VA 70% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
74%
VA 72% · US 72% · 4 of 5 stars
Nurses always communicated well
83%
VA 81% · US 80% · 5 of 5 stars
Doctors always communicated well
82%
VA 80% · US 80% · 4 of 5 stars
Staff always explained new medicines
66%
VA 62% · US 62% · 4 of 5 stars
Given information about recovering at home
88%
VA 87% · US 86% · 4 of 5 stars
Room was always clean
75%
VA 74% · US 74% · 4 of 5 stars
Always quiet at night
60%
VA 60% · US 60% · 4 of 5 stars

This hospital Virginia average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital VA US
Median time in the emergency department before leaving Lower is better · 354 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 12 min 2 h 41 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 17 visits sampled 3 h 46 min 4 h 2 min 4 h 17 min
Left before being seen Lower is better · 28,492 patients 1% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 313 patients 74% 67% 65%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 765 cases Too few cases 3.7% 3.9%
Heart attack 43 cases Too few cases 11.9% 11.9%
Heart failure 157 cases Too few cases 13.5% 11.1%
Pneumonia 176 cases Too few cases 14.3% 15.2%
Stroke 67 cases Too few cases 12.3% 11.9%
COPD 61 cases Too few cases 8.9% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.89 likely 0.45 – 1.34 1
After hip or knee replacement 101 cases Too few cases 2.9% 4.1%
Pressure ulcers (bed sores) 1,378 cases No different 0.37 per 1,000 likely 0 per 1,000 – 1.41 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,936 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,971 cases No different 0.25 per 1,000 likely 0.04 per 1,000 – 0.47 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 326 cases No different 2.25 per 1,000 likely 0.55 per 1,000 – 3.95 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 164 cases No different 1.66 per 1,000 likely 0 per 1,000 – 3.39 per 1,000 1.67 per 1,000
Breathing failure after surgery 167 cases No different 8.67 per 1,000 likely 0 per 1,000 – 18.46 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 334 cases No different 3.56 per 1,000 likely 1.07 per 1,000 – 6.05 per 1,000 3.52 per 1,000
Sepsis after surgery 162 cases No different 5.06 per 1,000 likely 0.79 per 1,000 – 9.33 per 1,000 5.27 per 1,000
Surgical wound splitting open 79 cases No different 1.74 per 1,000 likely 0.22 per 1,000 – 3.26 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 250 cases No different 1.01 per 1,000 likely 0 per 1,000 – 2.07 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation
Measure CMS comparison This hospital National
C. diff intestinal infections Better 0 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 180 cases Too few cases 20.1% 21.3%
Readmitted after pneumonia 193 cases Too few cases 16.3% 17.3%
Readmitted after COPD 75 cases Too few cases 18.1% 20%
Readmitted after hip or knee replacement 80 cases Too few cases 5.5% 5.8%
Days back in hospital after heart failure 169 cases Too few cases -30.1 days per 100 —
Days back in hospital after pneumonia 176 cases Too few cases -16.2 days per 100 —
Unplanned visits after an outpatient colonoscopy 1,448 cases No different 14.3 per 1,000 likely 11.1 per 1,000 – 18.6 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 305 cases No different 1 likely 0.7 – 1.3 —

6 more measures had too few cases here to report.

Clinicians registered at this address

16 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Emergency Medicine 4
Hospitalist 3
Anesthesiology 2
Family 2
Physician Assistant 2
Acute Care 1
Nurse Anesthetist, Certified Registered 1
Nurse Practitioner 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Riverside Walter Reed Hospital

Is Riverside Walter Reed Hospital a good hospital?

Riverside Walter Reed Hospital has a CMS overall rating of 4 out of 5 stars. Of the 16 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Riverside Walter Reed Hospital?

76% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 354 completed HCAHPS surveys.

How long is the wait in the Riverside Walter Reed Hospital emergency room?

Emergency patients spend a median of 2 h 12 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.