USCareCheck

CMS certification 180102

Mercy Health - Lourdes Hospital

1530 Lone Oak Road, Paducah, KY 42003

Acute Care Hospitals Emergency services Birthing-friendly

Mercy Health - Lourdes Hospital has a CMS overall rating of 3 out of 5 stars. 68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. Emergency patients spend a median of 2 h 53 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 68% US average 71%
Patient survey rating 3/5 616 completed surveys
Compared with the nation 1 worse 3 better of 26 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 616 completed surveys, 20% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
68%
KY 71% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
66%
KY 73% · US 72% · 3 of 5 stars
Nurses always communicated well
78%
KY 82% · US 80% · 3 of 5 stars
Doctors always communicated well
77%
KY 82% · US 80% · 3 of 5 stars
Staff always explained new medicines
56%
KY 63% · US 62% · 2 of 5 stars
Given information about recovering at home
83%
KY 87% · US 86% · 2 of 5 stars
Room was always clean
61%
KY 75% · US 74% · 2 of 5 stars
Always quiet at night
51%
KY 62% · US 60% · 3 of 5 stars

This hospital Kentucky average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital KY US
Median time in the emergency department before leaving Lower is better · 366 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 53 min 2 h 30 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 22 visits sampled 5 h 53 min 3 h 30 min 4 h 17 min
Left before being seen Lower is better · 31,177 patients 1% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 174 patients 70% 68% 65%

How Mercy Health - Lourdes Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Mercy Health - Lourdes HospitalThis hospital3/568%2 h 53 min3 better 1 worse
Baptist Health PaducahSame city4/580%3 h 4 min4 better 1 worse
Marshall County HospitalSame ZIP area · Benton2/581%1 h 32 minNo different
Jackson Purchase Medical CenterSame ZIP area · Mayfield1/558%2 h 12 min1 worse
Murray-Calloway County HospitalSame ZIP area · Murray3/574%2 h 39 min2 worse
Livingston Hospital and Healthcare Services, INCSame ZIP area · Salem4/587%1 h 46 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Paducah.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,899 cases Too few cases 4.1% 3.9%
Heart attack 131 cases Too few cases 10.6% 11.9%
Heart failure 284 cases Too few cases 12% 11.1%
Pneumonia 404 cases Too few cases 17.8% 15.2%
Stroke 176 cases Too few cases 9.3% 11.9%
COPD 125 cases Too few cases 9.1% 8.6%
Heart bypass surgery (CABG) 72 cases Too few cases 1.8% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.77 likely 0.44 – 1.1 1
After hip or knee replacement 257 cases Too few cases 2.9% 4.1%
Deaths after a serious but treatable surgical complication 51 cases No different 160.9 per 1,000 likely 107.71 per 1,000 – 214.09 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 4,364 cases No different 0.18 per 1,000 likely 0 per 1,000 – 0.91 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 5,510 cases No different 0.16 per 1,000 likely 0 per 1,000 – 0.38 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 5,470 cases No different 0.34 per 1,000 likely 0.14 per 1,000 – 0.53 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,203 cases No different 2.31 per 1,000 likely 0.79 per 1,000 – 3.83 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 594 cases No different 1.44 per 1,000 likely 0 per 1,000 – 3.06 per 1,000 1.67 per 1,000
Breathing failure after surgery 623 cases No different 9.27 per 1,000 likely 2.56 per 1,000 – 15.99 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,220 cases No different 2.62 per 1,000 likely 0.48 per 1,000 – 4.75 per 1,000 3.52 per 1,000
Sepsis after surgery 580 cases No different 3.64 per 1,000 likely 0.02 per 1,000 – 7.26 per 1,000 5.27 per 1,000
Surgical wound splitting open 115 cases No different 1.67 per 1,000 likely 0.18 per 1,000 – 3.17 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 683 cases No different 1.19 per 1,000 likely 0.16 per 1,000 – 2.22 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.78 likely 0.2 – 2.13 1
Urinary tract infections from catheters (CAUTI) No different 0.89 likely 0.33 – 1.98 1
Surgical site infections after colon surgery No different 1.9 likely 0.6 – 4.58 1
MRSA bloodstream infections No different 1.43 likely 0.36 – 3.89 1
C. diff intestinal infections Better 0.18 likely 0.07 – 0.4 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 182 cases Too few cases 15.4% 14.4%
Readmitted after heart failure 396 cases Too few cases 22.8% 21.3%
Readmitted after pneumonia 526 cases Too few cases 18.6% 17.3%
Readmitted after COPD 191 cases Too few cases 21.1% 20%
Readmitted after heart bypass surgery 102 cases Too few cases 13.2% 11%
Readmitted after hip or knee replacement 247 cases Too few cases 6.3% 5.8%
Days back in hospital after a heart attack 131 cases Too few cases 51.4 days per 100 —
Days back in hospital after heart failure 311 cases Too few cases -24.9 days per 100 —
Days back in hospital after pneumonia 424 cases Too few cases -4.6 days per 100 —
Unplanned visits after an outpatient colonoscopy 438 cases No different 12.2 per 1,000 likely 9.2 per 1,000 – 16.1 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 215 cases No different 12.8 per 100 likely 10.1 per 100 – 16.3 per 100 10.7 per 100
ER visits during outpatient chemotherapy 215 cases No different 5.2 per 100 likely 3.7 per 100 – 7.4 per 100 5.4 per 100
Unplanned visits after outpatient surgery 358 cases No different 0.9 likely 0.6 – 1.2 —

1 more measure had too few cases here to report.

Clinicians registered at this address

90 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Emergency Medicine 18
Nurse Anesthetist, Certified Registered 13
Family 11
Pharmacist 11
Hospitalist 6
Internal Medicine 6
Diagnostic Radiology 3
Nurse Practitioner 3
Physician Assistant 3
Acute Care 2
Anatomic Pathology & Clinical Pathology 2
Dietitian, Registered 2

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Mercy Health - Lourdes Hospital

Is Mercy Health - Lourdes Hospital a good hospital?

Mercy Health - Lourdes Hospital has a CMS overall rating of 3 out of 5 stars. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Mercy Health - Lourdes Hospital?

68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 616 completed HCAHPS surveys.

How long is the wait in the Mercy Health - Lourdes Hospital emergency room?

Emergency patients spend a median of 2 h 53 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.