USCareCheck

CMS certification 181327

Marshall County Hospital

615 Old Symsonia Road, Benton, KY 42025

Critical Access Hospitals Emergency services

Marshall County Hospital has a CMS overall rating of 2 out of 5 stars. 81% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 8 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 1 h 32 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 81% US average 71%
Patient survey rating Not rated 49 completed surveys
Compared with the nation 0 worse 0 better of 8 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 49 completed surveys, 20% response rate, Oct 2024 – Sep 2025.

Very few patients were eligible for the CAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
81%
KY 71% · US 71%
Rated the hospital 9 or 10 out of 10
85%
KY 73% · US 72%
Nurses always communicated well
81%
KY 82% · US 80%
Doctors always communicated well
78%
KY 82% · US 80%
Staff always explained new medicines
66%
KY 63% · US 62%
Given information about recovering at home
89%
KY 87% · US 86%
Room was always clean
77%
KY 75% · US 74%
Always quiet at night
74%
KY 62% · US 60%

This hospital Kentucky average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital KY US
Median time in the emergency department before leaving Lower is better · 294 visits sampled · US median for EDs of the same volume: 2 h 3 min 1 h 32 min 2 h 30 min 2 h 42 min
Left before being seen Lower is better · 6,805 patients 1% 2% 2%

How Marshall County Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Marshall County HospitalThis hospital2/581%1 h 32 minNo different
Baptist Health PaducahSame ZIP area · Paducah4/580%3 h 4 min4 better 1 worse
Mercy Health - Lourdes HospitalSame ZIP area · Paducah3/568%2 h 53 min3 better 1 worse
Jackson Purchase Medical CenterSame ZIP area · Mayfield1/558%2 h 12 min1 worse
Murray-Calloway County HospitalSame ZIP area · Murray3/574%2 h 39 min2 worse
Livingston Hospital and Healthcare Services, INCSame ZIP area · Salem4/587%1 h 46 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 179 cases Too few cases 5.6% 3.9%
Pneumonia 58 cases Too few cases 18.9% 15.2%
COPD 31 cases Too few cases 10.5% 8.6%

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 no different
Measure CMS comparison This hospital National
Readmitted after pneumonia 71 cases Too few cases 18.5% 17.3%
Readmitted after COPD 28 cases Too few cases 19.5% 20%
Days back in hospital after pneumonia 69 cases Too few cases 38 days per 100 —
Unplanned visits after an outpatient colonoscopy 196 cases No different 13.2 per 1,000 likely 9.8 per 1,000 – 18.1 per 1,000 13 per 1,000

10 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications, infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Marshall County Hospital

Is Marshall County Hospital a good hospital?

Marshall County Hospital has a CMS overall rating of 2 out of 5 stars. On all 8 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Marshall County Hospital?

81% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 49 completed HCAHPS surveys.

How long is the wait in the Marshall County Hospital emergency room?

Emergency patients spend a median of 1 h 32 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.