USCareCheck

CMS certification 180116

Jackson Purchase Medical Center

1099 Medical Center Circle, Mayfield, KY 42066

Acute Care Hospitals Emergency services Birthing-friendly

Jackson Purchase Medical Center has a CMS overall rating of 1 out of 5 stars. 58% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. Emergency patients spend a median of 2 h 12 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 1/5 CMS summary of quality measures
Would definitely recommend 58% US average 71%
Patient survey rating 3/5 329 completed surveys
Compared with the nation 1 worse 0 better of 15 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 329 completed surveys, 17% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
58%
KY 71% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
63%
KY 73% · US 72% · 3 of 5 stars
Nurses always communicated well
77%
KY 82% · US 80% · 4 of 5 stars
Doctors always communicated well
77%
KY 82% · US 80% · 3 of 5 stars
Staff always explained new medicines
60%
KY 63% · US 62% · 2 of 5 stars
Given information about recovering at home
81%
KY 87% · US 86% · 2 of 5 stars
Room was always clean
79%
KY 75% · US 74% · 5 of 5 stars
Always quiet at night
52%
KY 62% · US 60% · 3 of 5 stars

This hospital Kentucky average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital KY US
Median time in the emergency department before leaving Lower is better · 394 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 12 min 2 h 30 min 2 h 42 min
Left before being seen Lower is better · 18,763 patients 1% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 106 patients 59% 68% 65%

How Jackson Purchase Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Jackson Purchase Medical CenterThis hospital1/558%2 h 12 min1 worse
Murray-Calloway County HospitalSame ZIP area · Murray3/574%2 h 39 min2 worse
Livingston Hospital and Healthcare Services, INCSame ZIP area · Salem4/587%1 h 46 minNo different
Marshall County HospitalSame ZIP area · Benton2/581%1 h 32 minNo different
Baptist Health PaducahSame ZIP area · Paducah4/580%3 h 4 min4 better 1 worse
Mercy Health - Lourdes HospitalSame ZIP area · Paducah3/568%2 h 53 min3 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 784 cases Too few cases 4.6% 3.9%
Heart failure 99 cases Too few cases 12.5% 11.1%
Pneumonia 168 cases Too few cases 15.3% 15.2%
Stroke 37 cases Too few cases 11.7% 11.9%
COPD 81 cases Too few cases 6.8% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

8 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.07 likely 0.62 – 1.53 1
Pressure ulcers (bed sores) 1,280 cases No different 0.84 per 1,000 likely 0 per 1,000 – 1.89 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,420 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,441 cases No different 0.26 per 1,000 likely 0.05 per 1,000 – 0.47 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 199 cases No different 2.56 per 1,000 likely 0.86 per 1,000 – 4.26 per 1,000 2.34 per 1,000
Blood clots in the lungs or legs after surgery 198 cases No different 3.67 per 1,000 likely 1.15 per 1,000 – 6.2 per 1,000 3.52 per 1,000
Surgical wound splitting open 43 cases No different 1.73 per 1,000 likely 0.21 per 1,000 – 3.25 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 215 cases No different 1.29 per 1,000 likely 0.22 per 1,000 – 2.35 per 1,000 1.06 per 1,000

5 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 1 no different
Measure CMS comparison This hospital National
Urinary tract infections from catheters (CAUTI) No different 2.6 likely 0.66 – 7.08 1
C. diff intestinal infections Better 0.2 likely 0.01 – 0.96 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 136 cases Too few cases 21.5% 21.3%
Readmitted after pneumonia 260 cases Too few cases 17.1% 17.3%
Readmitted after COPD 155 cases Too few cases 21.1% 20%
Days back in hospital after heart failure 106 cases Too few cases 19.7 days per 100 —
Days back in hospital after pneumonia 179 cases Too few cases 9.7 days per 100 —
Unplanned visits after an outpatient colonoscopy 458 cases No different 12.7 per 1,000 likely 9.5 per 1,000 – 16.8 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 98 cases No different 0.9 likely 0.7 – 1.3 —

7 more measures had too few cases here to report.

Clinicians registered at this address

18 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Emergency Medicine 3
Nurse Practitioner 3
Physical Therapist 3
Athletic Trainer 2
Family 2
Nurse Anesthetist, Certified Registered 2
Acute Care 1
Family Medicine 1
Pediatrics 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Jackson Purchase Medical Center

Is Jackson Purchase Medical Center a good hospital?

Jackson Purchase Medical Center has a CMS overall rating of 1 out of 5 stars. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Jackson Purchase Medical Center?

58% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 329 completed HCAHPS surveys.

How long is the wait in the Jackson Purchase Medical Center emergency room?

Emergency patients spend a median of 2 h 12 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.