USCareCheck

CMS certification 330046

Mount Sinai West

1000 Tenth Avenue, New York, NY 10019

Acute Care Hospitals Emergency services Birthing-friendly

Mount Sinai West has a CMS overall rating of 4 out of 5 stars. 62% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 7 and worse on 3. Emergency patients spend a median of 4 h 32 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 62% US average 71%
Patient survey rating 2/5 450 completed surveys
Compared with the nation 3 worse 7 better of 27 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 450 completed surveys, 13% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
62%
NY 67% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
59%
NY 66% · US 72% · 2 of 5 stars
Nurses always communicated well
71%
NY 77% · US 80% · 2 of 5 stars
Doctors always communicated well
74%
NY 77% · US 80% · 2 of 5 stars
Staff always explained new medicines
54%
NY 59% · US 62% · 1 of 5 stars
Given information about recovering at home
82%
NY 85% · US 86% · 2 of 5 stars
Room was always clean
65%
NY 69% · US 74% · 3 of 5 stars
Always quiet at night
46%
NY 49% · US 60% · 2 of 5 stars

This hospital New York average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NY US
Median time in the emergency department before leaving Lower is better · 357 visits sampled · US median for EDs of the same volume: 3 h 21 min 4 h 32 min 3 h 14 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 39 visits sampled 5 h 3 min 4 h 54 min 4 h 17 min
Left before being seen Lower is better · 137,377 patients 2% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 130 patients 63% 60% 65%

How Mount Sinai West compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Mount Sinai WestThis hospital4/562%4 h 32 min7 better 3 worse
Hospital for Special SurgerySame city5/587%—5 better
Bellevue Hospital CenterSame city2/565%3 h 1 min2 better 2 worse
NYU Langone HospitalsSame city5/575%3 h 23 min21 better 3 worse
VA New York Harbor Healthcare System - Ny Div.Same city3/565%—1 better 2 worse
Metropolitan Hospital CenterSame city3/564%2 h 51 min3 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in New York.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 6,933 cases Too few cases 2.3% 3.9%
Heart attack 105 cases Too few cases 9.8% 11.9%
Heart failure 445 cases Too few cases 6.1% 11.1%
Pneumonia 606 cases Too few cases 11.7% 15.2%
Stroke 475 cases Too few cases 10.3% 11.9%
COPD 93 cases Too few cases 7.5% 8.6%
Heart bypass surgery (CABG) 92 cases Too few cases 1.7% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.92 likely 0.69 – 1.15 1
After hip or knee replacement 586 cases Too few cases 3.1% 4.1%
Deaths after a serious but treatable surgical complication 127 cases No different 161.16 per 1,000 likely 120.66 per 1,000 – 201.66 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 9,507 cases No different 0.41 per 1,000 likely 0 per 1,000 – 0.83 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 11,583 cases No different 0.14 per 1,000 likely 0 per 1,000 – 0.31 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 11,501 cases No different 0.22 per 1,000 likely 0.05 per 1,000 – 0.4 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 3,054 cases No different 1.78 per 1,000 likely 0.58 per 1,000 – 2.99 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 1,414 cases No different 1.8 per 1,000 likely 0.36 per 1,000 – 3.23 per 1,000 1.67 per 1,000
Breathing failure after surgery 1,380 cases No different 10.12 per 1,000 likely 4.94 per 1,000 – 15.3 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 3,186 cases No different 2.16 per 1,000 likely 0.52 per 1,000 – 3.81 per 1,000 3.52 per 1,000
Sepsis after surgery 1,410 cases No different 6.93 per 1,000 likely 3.99 per 1,000 – 9.87 per 1,000 5.27 per 1,000
Surgical wound splitting open 387 cases No different 1.55 per 1,000 likely 0.11 per 1,000 – 2.98 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,716 cases No different 0.69 per 1,000 likely 0 per 1,000 – 1.57 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 worse than the nation 4 better than the nation 1 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Better 0.44 likely 0.19 – 0.87 1
Urinary tract infections from catheters (CAUTI) Better 0.26 likely 0.13 – 0.46 1
Surgical site infections after colon surgery Better 0.18 likely 0.01 – 0.89 1
Surgical site infections after abdominal hysterectomy Worse 3.91 likely 1.58 – 8.13 1
MRSA bloodstream infections No different 0.81 likely 0.45 – 1.35 1
C. diff intestinal infections Better 0.13 likely 0.07 – 0.21 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 237 cases Too few cases 15.1% 14.4%
Readmitted after heart failure 1,239 cases Too few cases 22% 21.3%
Readmitted after pneumonia 1,079 cases Too few cases 19.5% 17.3%
Readmitted after COPD 322 cases Too few cases 21.5% 20%
Readmitted after heart bypass surgery 149 cases Too few cases 10.2% 11%
Readmitted after hip or knee replacement 580 cases Too few cases 5.6% 5.8%
Days back in hospital after a heart attack 102 cases Too few cases -20.7 days per 100 —
Days back in hospital after heart failure 508 cases Too few cases 28.1 days per 100 —
Days back in hospital after pneumonia 601 cases Too few cases 17.7 days per 100 —
Unplanned visits after an outpatient colonoscopy 1,088 cases No different 12.3 per 1,000 likely 9.5 per 1,000 – 16 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 99 cases No different 9.7 per 100 likely 7 per 100 – 13.3 per 100 10.7 per 100
ER visits during outpatient chemotherapy 99 cases No different 5.3 per 100 likely 3.6 per 100 – 7.9 per 100 5.4 per 100
Unplanned visits after outpatient surgery 868 cases No different 0.8 likely 0.7 – 1 —

1 more measure had too few cases here to report.

Clinicians registered at this address

17 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 71 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Physician Assistant 4
Anatomic Pathology & Clinical Pathology 3
Anatomic Pathology 2
Emergency Medicine 2
Acute Care 1
Anesthesiology 1
Dietitian, Registered 1
Pharmacist 1
Psychiatry 1
Specialist 1

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $62,544 general $59,450 · research $3,094
All years, 2019–2025 $4.6M 293 reported payments
Studies funded, 2025 1 9 companies paid in total
  • 2019 $1.3M
  • 2020 $563,236
  • 2021 $1.5M
  • 2022 $355,683
  • 2023 $386,893
  • 2024 $513,775
  • 2025 $62,544

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Grants $20,000 1
Medical devices and supplies on long-term loan $16,309 2
Education $13,893 10
Space rental and facility fees $5,027 34
Debt forgiveness $3,640 2
Speaking, teaching and other services $325 1
Food and beverage $255 1

Largest paying companies, 2025

Company Amount Payments
KARL STORZ Endoscopy-America $26,385 11
Cook Incorporated $20,000 1
Servier Pharmaceuticals LLC $4,000 1
Linvatec Corporation $3,817 1
Olympus America Inc. $3,640 2
Medtronic, Inc. $3,094 1
Abbott Laboratories $1,027 33
Ge Healthcare $325 1

Largest research studies funded here, 2025

Study Amount
PELE IDE Medtronic, Inc. $3,094

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Mount Sinai West

Is Mount Sinai West a good hospital?

Mount Sinai West has a CMS overall rating of 4 out of 5 stars. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 7 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Mount Sinai West?

62% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 450 completed HCAHPS surveys.

How long is the wait in the Mount Sinai West emergency room?

Emergency patients spend a median of 4 h 32 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Mount Sinai West receive money from drug and device companies?

Drug and device makers reported $62,544 in payments to Mount Sinai West for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.