CMS certification 33017F
VA New York Harbor Healthcare System - Ny Div.
423 East 23rd Street, New York, NY 10010
VA New York Harbor Healthcare System - Ny Div. has a CMS overall rating of 3 out of 5 stars. 65% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 2.
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 573 completed surveys, 28% response rate, Oct 2024 – Sep 2025.
How VA New York Harbor Healthcare System - Ny Div. compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| VA New York Harbor Healthcare System - Ny Div.This hospital | 3/5 | 65% | — | 1 better 2 worse |
| Bellevue Hospital CenterSame city | 2/5 | 65% | 3 h 1 min | 2 better 2 worse |
| NYU Langone HospitalsSame city | 5/5 | 75% | 3 h 23 min | 21 better 3 worse |
| Mount Sinai Beth IsraelSame city | 3/5 | 56% | 3 h 59 min | 5 better 4 worse |
| Mount Sinai WestSame city | 4/5 | 62% | 4 h 32 min | 7 better 3 worse |
| Hospital for Special SurgerySame city | 5/5 | 87% | — | 5 better |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in New York.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 1,019 cases | Too few cases | 3.5% | 3.9% |
| Heart attack 61 cases | Too few cases | 11% | 11.9% |
| Heart failure 248 cases | Too few cases | 7.7% | 11.1% |
| Pneumonia 149 cases | Too few cases | 12.5% | 15.2% |
| COPD 103 cases | Too few cases | 5.9% | 8.6% |
2 more measures had too few cases here to report.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 1.13 likely 0.8 – 1.46 | 1 |
| After hip or knee replacement 56 cases | Too few cases | 5.4% | 4.1% |
| Deaths after a serious but treatable surgical complication 36 cases | No different | 195.16 per 1,000 likely 132.27 per 1,000 – 258.05 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 3,394 cases | No different | 0.69 per 1,000 likely 0 per 1,000 – 1.45 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 4,920 cases | No different | 0.17 per 1,000 likely 0 per 1,000 – 0.38 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 5,182 cases | No different | 0.35 per 1,000 likely 0.15 per 1,000 – 0.55 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 1,432 cases | No different | 1.75 per 1,000 likely 0.34 per 1,000 – 3.15 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 593 cases | No different | 1.41 per 1,000 likely 0 per 1,000 – 3.01 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 550 cases | No different | 12.85 per 1,000 likely 6.22 per 1,000 – 19.49 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 1,448 cases | No different | 4.33 per 1,000 likely 2.19 per 1,000 – 6.47 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 589 cases | No different | 4.67 per 1,000 likely 1.16 per 1,000 – 8.17 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 238 cases | No different | 1.66 per 1,000 likely 0.17 per 1,000 – 3.14 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 734 cases | No different | 1.85 per 1,000 likely 0.85 per 1,000 – 2.84 per 1,000 | 1.06 per 1,000 |
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 83 cases | Too few cases | 14.6% | 14.4% |
| Readmitted after heart failure 229 cases | Too few cases | 21.9% | 21.3% |
| Readmitted after pneumonia 132 cases | Too few cases | 20.4% | 17.3% |
| Readmitted after COPD 94 cases | Too few cases | 22% | 20% |
| Readmitted after hip or knee replacement 63 cases | Too few cases | 6.1% | 5.8% |
| Days back in hospital after a heart attack 112 cases | Too few cases | 50.4 days per 100 | — |
| Days back in hospital after heart failure 343 cases | Too few cases | 7.8 days per 100 | — |
| Days back in hospital after pneumonia 173 cases | Too few cases | 107.2 days per 100 | — |
6 more measures had too few cases here to report.
Not reported for this hospital
CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.
Clinicians registered at this address
638 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 53 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Clinical | 93 |
| Pharmacist | 54 |
| Social Worker | 44 |
| Internal Medicine | 33 |
| Adult Health | 28 |
| Psychiatry | 26 |
| Critical Care | 19 |
| Occupational Therapist | 19 |
| Physical Therapist | 18 |
| Anesthesiology | 15 |
| General Care | 13 |
| Family | 12 |
First 12 alphabetically
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about VA New York Harbor Healthcare System - Ny Div.
Is VA New York Harbor Healthcare System - Ny Div. a good hospital?
VA New York Harbor Healthcare System - Ny Div. has a CMS overall rating of 3 out of 5 stars. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend VA New York Harbor Healthcare System - Ny Div.?
65% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 573 completed HCAHPS surveys.
Does VA New York Harbor Healthcare System - Ny Div. have an emergency room?
Yes. CMS lists emergency services at VA New York Harbor Healthcare System - Ny Div..