CMS certification 330285
Strong Memorial Hospital
601 Elmwood Ave, Rochester, NY 14642
Strong Memorial Hospital has a CMS overall rating of 3 out of 5 stars. 69% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 3. Emergency patients spend a median of 4 h 7 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 946 completed surveys, 27% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | NY | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 381 visits sampled · US median for EDs of the same volume: 3 h 21 min | 4 h 7 min | 3 h 14 min | 2 h 42 min |
| Median time for psychiatric and mental health patients Lower is better · 19 visits sampled | 4 h 38 min | 4 h 54 min | 4 h 17 min |
| Left before being seen Lower is better · 116,789 patients | 5% | 2% | 2% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 113 patients | 45% | 60% | 65% |
How Strong Memorial Hospital compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Strong Memorial HospitalThis hospital | 3/5 | 69% | 4 h 7 min | 4 better 3 worse |
| Unity HospitalSame city | 2/5 | 62% | 4 h 59 min | 4 better 3 worse |
| Rochester General HospitalSame city | 2/5 | 60% | 3 h 53 min | 2 better 5 worse |
| Highland HospitalSame city | 3/5 | 72% | 5 h 4 min | 2 better 2 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Rochester.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 6,267 cases | Too few cases | 3.4% | 3.9% |
| Heart attack 193 cases | Too few cases | 11% | 11.9% |
| Heart failure 324 cases | Too few cases | 11.5% | 11.1% |
| Pneumonia 275 cases | Too few cases | 10.6% | 15.2% |
| Stroke 928 cases | Too few cases | 11.6% | 11.9% |
| COPD 72 cases | Too few cases | 9.1% | 8.6% |
| Heart bypass surgery (CABG) 70 cases | Too few cases | 3.4% | 2.4% |
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | Worse | 1.33 likely 1.1 – 1.55 | 1 |
| Deaths after a serious but treatable surgical complication 212 cases | No different | 192.98 per 1,000 likely 157.6 per 1,000 – 228.36 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 8,653 cases | No different | 0.82 per 1,000 likely 0.37 per 1,000 – 1.27 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 9,231 cases | No different | 0.34 per 1,000 likely 0.15 per 1,000 – 0.52 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 9,824 cases | Worse | 0.58 per 1,000 likely 0.4 per 1,000 – 0.75 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 2,356 cases | No different | 3.06 per 1,000 likely 1.85 per 1,000 – 4.26 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 1,021 cases | No different | 1.82 per 1,000 likely 0.49 per 1,000 – 3.16 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 995 cases | No different | 10.43 per 1,000 likely 6.13 per 1,000 – 14.74 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 2,561 cases | No different | 3.46 per 1,000 likely 1.74 per 1,000 – 5.18 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 1,063 cases | Worse | 9.81 per 1,000 likely 7.02 per 1,000 – 12.6 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 637 cases | No different | 2.16 per 1,000 likely 0.82 per 1,000 – 3.5 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 2,092 cases | No different | 0.99 per 1,000 likely 0.14 per 1,000 – 1.84 per 1,000 | 1.06 per 1,000 |
1 more measure had too few cases here to report.
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | Better | 0.75 likely 0.56 – 0.97 | 1 |
| Urinary tract infections from catheters (CAUTI) | Better | 0.44 likely 0.29 – 0.63 | 1 |
| Surgical site infections after colon surgery | Worse | 1.81 likely 1.18 – 2.68 | 1 |
| Surgical site infections after abdominal hysterectomy | No different | 0 | 1 |
| MRSA bloodstream infections | No different | 0.72 likely 0.44 – 1.14 | 1 |
| C. diff intestinal infections | Better | 0.41 likely 0.32 – 0.52 | 1 |
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 640 cases | Too few cases | 12.9% | 14.4% |
| Readmitted after heart failure 976 cases | Too few cases | 20.8% | 21.3% |
| Readmitted after pneumonia 704 cases | Too few cases | 17.8% | 17.3% |
| Readmitted after COPD 240 cases | Too few cases | 20.5% | 20% |
| Readmitted after heart bypass surgery 206 cases | Too few cases | 10.4% | 11% |
| Days back in hospital after a heart attack 212 cases | Too few cases | -26.9 days per 100 | — |
| Days back in hospital after heart failure 375 cases | Too few cases | 40.2 days per 100 | — |
| Days back in hospital after pneumonia 283 cases | Too few cases | 12.7 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 965 cases | No different | 13.5 per 1,000 likely 10.3 per 1,000 – 17.7 per 1,000 | 13 per 1,000 |
| Hospital admissions during outpatient chemotherapy 929 cases | No different | 11.7 per 100 likely 9.9 per 100 – 13.8 per 100 | 10.7 per 100 |
| ER visits during outpatient chemotherapy 929 cases | No different | 5.3 per 100 likely 4.2 per 100 – 6.8 per 100 | 5.4 per 100 |
| Unplanned visits after outpatient surgery 1,047 cases | No different | 1 likely 0.8 – 1.2 | — |
2 more measures had too few cases here to report.
Clinicians registered at this address
2,933 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 926 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Family | 222 |
| Physician Assistant | 206 |
| Pediatrics | 194 |
| Anesthesiology | 148 |
| Emergency Medicine | 116 |
| Nurse Practitioner | 114 |
| Acute Care | 108 |
| Adult Health | 108 |
| Internal Medicine | 108 |
| Pharmacist | 89 |
| Diagnostic Radiology | 86 |
| Nurse Anesthetist, Certified Registered | 72 |
First 12 alphabetically
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2019 $25.1M
- 2020 $26M
- 2021 $31.8M
- 2022 $27.1M
- 2023 $25.8M
- 2024 $22.8M
- 2025 $26.6M
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Speaking, teaching and other services | $910,222 | 78 |
| Medical devices and supplies on long-term loan | $273,447 | 168 |
| Royalties and licensing fees | $218,613 | 9 |
| Space rental and facility fees | $186,676 | 81 |
| Grants | $120,575 | 36 |
| Charitable contributions | $51,895 | 21 |
| Consulting fees | $37,858 | 5 |
| Education | $17,121 | 4 |
| Gifts | $500 | 1 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| Pfizer INC. | $7.6M | 78 |
| AstraZeneca Pharmaceuticals LP | $7.2M | 50 |
| Merck Sharp & Dohme LLC | $1.1M | 21 |
| AstraZeneca UK Limited | $995,995 | 9 |
| ModernaTX, Inc. | $552,843 | 55 |
| Kite Pharma, Inc. | $548,560 | 108 |
| United Therapeutics Corporation | $494,090 | 64 |
| Genentech, Inc. | $485,858 | 29 |
Largest research studies funded here, 2025
| Study | Amount |
|---|---|
| THE MICROBIOLOGY AND CLINICAL OUTCOMES OF MODERATE TO SEVERE ACUTE RESPIRATORY INFECTIONS IN HOSPITALIZED ADULTS AFTER THE COVID19 PANDEMIC MAY 11 20… PFIZER INC. | $7M |
| Initial Therapy of Chronic Lymphocytic Leukemia with Acalabrutinib and High Frequency Low Dose Subcutaneous Rituximab AstraZeneca Pharmaceuticals LP | $6.1M |
| a phase 3 prospective,multicenter,randomized,open label trial of acalabrutinib plus venetoclax versus venetoclax plus obinutuzumab in previously untr… AstraZeneca UK Limited | $815,883 |
| A Multicenter, Double-blind, Randomized Phase 3 Study to Compare the Efficacy and Safety of Belzutifan MK-6482 Plus Pembrolizumab MK-3475 Versus Plac… Merck Sharp & Dohme LLC | $461,396 |
| First-in-Human Study to Evaluate the Safety, Pharmacokinetics, and Preliminary Efficacy of the BTK Degrader, ABBV-101, in Participants with B-cell Ma… ABBVIE INC. · NCT05753501 | $434,275 |
| A Study to Investigate the Immunogenicity and Safety of mRNA-1345 Vaccine Targeting Respiratory Syncytial Virus (RSV) in High-risk Adults ModernaTX, Inc. · NCT06067230 | $350,562 |
| An Open-Label Long-term Follow-up Study to Evaluate the Effects of Sotatercept When Added to Background Pulmonary Arterial Hypertension PAH Therapy f… Merck Sharp & Dohme LLC | $324,524 |
| A Phase 2 Multicenter Study Evaluating the Efficacy of KTE-X19 in Subjects with Relapsed/Refractory Mantle Cell Lymphoma (ZUMA 2) Kite Pharma, Inc. | $285,416 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Strong Memorial Hospital
Is Strong Memorial Hospital a good hospital?
Strong Memorial Hospital has a CMS overall rating of 3 out of 5 stars. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Strong Memorial Hospital?
69% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 946 completed HCAHPS surveys.
How long is the wait in the Strong Memorial Hospital emergency room?
Emergency patients spend a median of 4 h 7 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 5% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.
Does Strong Memorial Hospital receive money from drug and device companies?
Drug and device makers reported $26.6M in payments to Strong Memorial Hospital for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.