USCareCheck

CMS certification 400103

Mayaguez Medical Center Dr Ramon Emeterio Betances

Carr 2 Bo Sabalos, Mayaguez, PR 00682

Acute Care Hospitals Emergency services

Mayaguez Medical Center Dr Ramon Emeterio Betances has a CMS overall rating of 1 out of 5 stars. 53% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 5 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 2.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 1/5 CMS summary of quality measures
Would definitely recommend 53% US average 71%
Patient survey rating 1/5 468 completed surveys
Compared with the nation 2 worse 0 better of 5 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 468 completed surveys, 16% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
53%
PR 64% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
50%
PR 60% · US 72% · 1 of 5 stars
Nurses always communicated well
66%
PR 71% · US 80% · 1 of 5 stars
Doctors always communicated well
72%
PR 76% · US 80% · 2 of 5 stars
Staff always explained new medicines
44%
PR 48% · US 62% · 1 of 5 stars
Given information about recovering at home
70%
PR 73% · US 86% · 1 of 5 stars
Room was always clean
51%
PR 70% · US 74% · 1 of 5 stars
Always quiet at night
53%
PR 59% · US 60% · 2 of 5 stars

This hospital Puerto Rico average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital PR US
Severe sepsis and septic shock: all recommended care given Higher is better · 363 patients 1% 25% 65%

How Mayaguez Medical Center Dr Ramon Emeterio Betances compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Mayaguez Medical Center Dr Ramon Emeterio BetancesThis hospital1/553%—2 worse
Doctors' Center Hospital, INCSame ZIP area · Manati1/574%—3 better 1 worse
Manati Medical Center Dr Otero LopezSame ZIP area · Manati1/565%6 h 21 min4 better 1 worse
Doctors Center Hospital Orlando Health DoradoSame ZIP area · Dorado2/574%5 h 28 min1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Mayaguez.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 3,340 cases Too few cases 9.4% 3.9%
Heart attack 26 cases Too few cases 12.2% 11.9%
Pneumonia 26 cases Too few cases 19.1% 15.2%
Stroke 200 cases Too few cases 31.5% 11.9%

3 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

Measure CMS comparison This hospital National
After hip or knee replacement 106 cases Too few cases 2.8% 4.1%

12 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 worse than the nation 1 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Worse 4.49 likely 2.08 – 8.52 1
Urinary tract infections from catheters (CAUTI) No different 1.95 likely 0.33 – 6.45 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 681 cases Too few cases 14.6% 14.4%
Readmitted after heart failure 617 cases Too few cases 24% 21.3%
Readmitted after pneumonia 485 cases Too few cases 19.8% 17.3%
Readmitted after COPD 75 cases Too few cases 19.4% 20%
Readmitted after heart bypass surgery 150 cases Too few cases 9% 11%
Readmitted after hip or knee replacement 138 cases Too few cases 5.7% 5.8%

8 more measures had too few cases here to report.

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $5,575 general $5,575 · research $0
All years, 2019–2025 $43,947 11 reported payments
  • 2019 $27,018
  • 2020 $0
  • 2021 $0
  • 2022 $0
  • 2023 $354
  • 2024 $11,000
  • 2025 $5,575

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Speaking, teaching and other services $5,575 1

Largest paying companies, 2025

Company Amount Payments
Pbg Puerto Rico LLC $5,575 1

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Mayaguez Medical Center Dr Ramon Emeterio Betances

Is Mayaguez Medical Center Dr Ramon Emeterio Betances a good hospital?

Mayaguez Medical Center Dr Ramon Emeterio Betances has a CMS overall rating of 1 out of 5 stars. Of the 5 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Mayaguez Medical Center Dr Ramon Emeterio Betances?

53% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 468 completed HCAHPS surveys.

Does Mayaguez Medical Center Dr Ramon Emeterio Betances have an emergency room?

Yes. CMS lists emergency services at Mayaguez Medical Center Dr Ramon Emeterio Betances.

Does Mayaguez Medical Center Dr Ramon Emeterio Betances receive money from drug and device companies?

Drug and device makers reported $5,575 in payments to Mayaguez Medical Center Dr Ramon Emeterio Betances for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.