CMS certification 400019
Hospital Pavia Santurce
Street Profesor Augusto Rodriguez #1462, San Juan, PR 00910
Hospital Pavia Santurce has a CMS overall rating of 1 out of 5 stars. Of the 11 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 2.
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | PR | US |
|---|---|---|---|
| Severe sepsis and septic shock: all recommended care given Higher is better · 79 patients | 10% | 25% | 65% |
How Hospital Pavia Santurce compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Hospital Pavia SanturceThis hospital | 1/5 | — | — | 1 better 2 worse |
| Auxilio Mutuo HospitalSame city | 4/5 | — | — | 3 better 1 worse |
| San Juan VA Medical CenterSame city | 2/5 | 78% | — | 1 better 6 worse |
| Doctors' Center Hospital San JuanSame county · Santurce | Not rated | 66% | — | 1 worse |
| Doctors Center Hospital Carolina LLCSame county · Carolina | Not rated | 61% | 5 h 47 min | No different |
| Bayamon Medical CenterSame ZIP area · Bayamon | Not rated | 49% | 4 h 39 min | 2 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in San Juan.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 2,029 cases | Too few cases | 7.2% | 3.9% |
| Heart attack 49 cases | Too few cases | 14.9% | 11.9% |
| Heart failure 47 cases | Too few cases | 11% | 11.1% |
| Pneumonia 44 cases | Too few cases | 18.7% | 15.2% |
| Stroke 103 cases | Too few cases | 21.9% | 11.9% |
2 more measures had too few cases here to report.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| After hip or knee replacement 62 cases | Too few cases | 3.7% | 4.1% |
12 more measures had too few cases here to report.
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | No different | 2.11 likely 0.98 – 4 | 1 |
| Urinary tract infections from catheters (CAUTI) | Worse | 2.02 likely 1.09 – 3.43 | 1 |
4 more measures had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 367 cases | Too few cases | 17.6% | 14.4% |
| Readmitted after heart failure 447 cases | Too few cases | 22.9% | 21.3% |
| Readmitted after pneumonia 346 cases | Too few cases | 20.8% | 17.3% |
| Readmitted after COPD 91 cases | Too few cases | 20.6% | 20% |
| Readmitted after heart bypass surgery 96 cases | Too few cases | 9.1% | 11% |
| Readmitted after hip or knee replacement 59 cases | Too few cases | 5.8% | 5.8% |
| Days back in hospital after heart failure 54 cases | Too few cases | 44.2 days per 100 | — |
| Days back in hospital after pneumonia 45 cases | Too few cases | 31.8 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 33 cases | No different | 12.8 per 1,000 likely 9.4 per 1,000 – 17.4 per 1,000 | 13 per 1,000 |
| Unplanned visits after outpatient surgery 34 cases | No different | 0.9 likely 0.6 – 1.3 | — |
4 more measures had too few cases here to report.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Hospital Pavia Santurce
Is Hospital Pavia Santurce a good hospital?
Hospital Pavia Santurce has a CMS overall rating of 1 out of 5 stars. Of the 11 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Does Hospital Pavia Santurce have an emergency room?
Yes. CMS lists emergency services at Hospital Pavia Santurce.