USCareCheck

CMS certification 400118

Doctors' Center Hospital, INC

Marginal Carretera No 2, Km 47.7, Manati, PR 00674

Acute Care Hospitals Emergency services Birthing-friendly

Doctors' Center Hospital has a CMS overall rating of 1 out of 5 stars. 74% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 6 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 1/5 CMS summary of quality measures
Would definitely recommend 74% US average 71%
Patient survey rating 2/5 330 completed surveys
Compared with the nation 1 worse 3 better of 6 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 330 completed surveys, 35% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
74%
PR 64% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
64%
PR 60% · US 72% · 3 of 5 stars
Nurses always communicated well
72%
PR 71% · US 80% · 2 of 5 stars
Doctors always communicated well
77%
PR 76% · US 80% · 3 of 5 stars
Staff always explained new medicines
50%
PR 48% · US 62% · 1 of 5 stars
Given information about recovering at home
75%
PR 73% · US 86% · 1 of 5 stars
Room was always clean
78%
PR 70% · US 74% · 4 of 5 stars
Always quiet at night
53%
PR 59% · US 60% · 3 of 5 stars

This hospital Puerto Rico average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital PR US
Left before being seen Lower is better · 56,910 patients 1% 1% 2%

How Doctors' Center Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Doctors' Center Hospital, INCThis hospital1/574%—3 better 1 worse
Manati Medical Center Dr Otero LopezSame city1/565%6 h 21 min4 better 1 worse
Mayaguez Medical Center Dr Ramon Emeterio BetancesSame ZIP area · Mayaguez1/553%—2 worse
Doctors Center Hospital Orlando Health DoradoSame ZIP area · Dorado2/574%5 h 28 min1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Manati.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 3,241 cases Too few cases 8.2% 3.9%
Stroke 199 cases Too few cases 19.7% 11.9%

5 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

Measure CMS comparison This hospital National
After hip or knee replacement 216 cases Too few cases 3.1% 4.1%

12 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

3 better than the nation 1 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 1.3 likely 0.66 – 2.31 1
Urinary tract infections from catheters (CAUTI) Better 0.06 likely 0 – 0.28 1
MRSA bloodstream infections Better 0 1
C. diff intestinal infections Better 0.09 likely 0.02 – 0.24 1

2 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 134 cases Too few cases 15% 14.4%
Readmitted after heart failure 425 cases Too few cases 28.3% 21.3%
Readmitted after pneumonia 296 cases Too few cases 18.9% 17.3%
Readmitted after COPD 172 cases Too few cases 19.4% 20%
Readmitted after hip or knee replacement 235 cases Too few cases 5.2% 5.8%

9 more measures had too few cases here to report.

Clinicians registered at this address

80 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
General Practice 11
Pharmacist 7
Speech-Language Assistant 5
Clinical 4
Surgery 4
Chiropractor 3
Diagnostic Radiology 3
Family Medicine 3
Nurse Anesthetist, Certified Registered 3
Physical Therapist 3
Anesthesiology 2
Audiologist 2

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Doctors' Center Hospital

Is Doctors' Center Hospital a good hospital?

Doctors' Center Hospital has a CMS overall rating of 1 out of 5 stars. Of the 6 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Doctors' Center Hospital?

74% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 330 completed HCAHPS surveys.

Does Doctors' Center Hospital have an emergency room?

Yes. CMS lists emergency services at Doctors' Center Hospital.