USCareCheck

CMS certification 400132

Doctors Center Hospital Carolina LLC

Edif Jesus T Pineiro Ave Fernandez Juncos Bo Puebl, Carolina, PR 00979

Acute Care Hospitals Emergency services

CMS does not publish an overall star rating for Doctors Center Hospital Carolina. 61% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 2 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 5 h 47 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 61% US average 71%
Patient survey rating 2/5 340 completed surveys
Compared with the nation 0 worse 0 better of 2 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 340 completed surveys, 34% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
61%
PR 64% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
55%
PR 60% · US 72% · 2 of 5 stars
Nurses always communicated well
69%
PR 71% · US 80% · 2 of 5 stars
Doctors always communicated well
74%
PR 76% · US 80% · 2 of 5 stars
Staff always explained new medicines
37%
PR 48% · US 62% · 1 of 5 stars
Given information about recovering at home
72%
PR 73% · US 86% · 1 of 5 stars
Room was always clean
77%
PR 70% · US 74% · 4 of 5 stars
Always quiet at night
61%
PR 59% · US 60% · 4 of 5 stars

This hospital Puerto Rico average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital PR US
Median time in the emergency department before leaving Lower is better · 403 visits sampled 5 h 47 min 4 h 52 min 2 h 42 min

How Doctors Center Hospital Carolina compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Doctors Center Hospital Carolina LLCThis hospitalNot rated61%5 h 47 minNo different
San Juan VA Medical CenterSame county · San Juan2/578%—1 better 6 worse
Auxilio Mutuo HospitalSame county · San Juan4/5——3 better 1 worse
Hospital Pavia SanturceSame county · San Juan1/5——1 better 2 worse
Doctors' Center Hospital San JuanSame county · SanturceNot rated66%—1 worse
Bayamon Medical CenterSame ZIP area · BayamonNot rated49%4 h 39 min2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Carolina.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,759 cases Too few cases 7.1% 3.9%
Stroke 94 cases Too few cases 19.1% 11.9%

5 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 1 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Better 0.18 likely 0.05 – 0.49 1
Urinary tract infections from catheters (CAUTI) No different 0.53 likely 0.03 – 2.61 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 34 cases Too few cases 14.1% 14.4%
Readmitted after heart failure 277 cases Too few cases 22.6% 21.3%
Readmitted after pneumonia 401 cases Too few cases 17.9% 17.3%
Readmitted after COPD 77 cases Too few cases 19.5% 20%

10 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Doctors Center Hospital Carolina

Is Doctors Center Hospital Carolina a good hospital?

CMS does not publish an overall star rating for Doctors Center Hospital Carolina. On all 2 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Doctors Center Hospital Carolina?

61% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 340 completed HCAHPS surveys.

How long is the wait in the Doctors Center Hospital Carolina emergency room?

Emergency patients spend a median of 5 h 47 min in its emergency department before leaving (US median 2 h 42 min). These are medians over a year of visits, not a live wait time.